WestJet pulls back from Atlantic Canada

WestJet today announced it will be indefinitely suspending operations to Moncton, Fredericton, Sydney and Charlottetown, while significantly reducing service to Halifax and St. John’s. The suspension eliminates more than 100 flights weekly or almost 80 percent of seat capacity from the Atlantic region starting November 2 and also suspends operations to Quebec City, with the removal of Toronto service.

“It has become increasingly unviable to serve these markets,” said Ed Sims, WestJet President and CEO. “Since the pandemic’s beginning, we have worked to keep essential air service to all of our domestic airports, however, demand for travel is being severely limited by restrictive policies and third-party fee increases that have left us out of runway without sector-specific support.”

With today’s announcement, all flights to and from Moncton, Fredericton, Sydney, Charlottetown and Quebec City will be discontinued as of November 2. A return to service date is unknown at this time. Guests impacted will be contacted directly regarding their options for travel to and from the region.

Since 2003, WestJet has successfully brought competition and lower fares to the Atlantic region through new service and routes, while driving tourism and business investments. As of 2019, the airline had added more than 700,000 annual seats to the region since 2015, while creating the opportunity for travel to, from and within the region on 28 routes. The airline has also worked to grow Halifax as the Atlantic gateway to Europe through the introduction of successful nonstop transatlantic service to London-Gatwick, Paris, Glasgow and Dublin since 2016, providing key economic and tourism links between the regions. Up until this announcement, WestJet was the only Canadian airline that maintained 100 per cent of its pre-COVID domestic network.

In addition to the Atlantic Canada service changes, WestJet today also announced the airline will be laying off an additional 100 corporate and operational support employees as prospects for any near-term recovery continue to fade and demand remains weak across its operations. These permanent layoffs do not include airport staff from affected Atlantic airports due to WestJet’s previous airport transformation announcement.

Temporary Route Suspensions:

Route Planned 2020


Current Frequency Frequency Effective
Nov. 2, 2020
Halifax – Sydney 1x daily 2x weekly Suspended
Halifax – Ottawa 1x daily 2x weekly Suspended
Moncton – Toronto 3x daily 4x weekly Suspended
Fredericton – Toronto 13x weekly 4x weekly Suspended
Charlottetown – Toronto 3x weekly 2x weekly Suspended
St. John’s – Toronto 1x daily 5x weekly Suspended
Quebec City – Toronto 3x daily 4x weekly Suspended

Planned service in Atlantic Canada as of Nov. 2, 2020:

Route Frequency Effective Nov. 2, 2020
Halifax – Toronto 2x daily
Halifax – Calgary 9x weekly
Halifax – St. John’s 11x weekly