Delta Air Lines (Atlanta), the Port Authority of New York and New Jersey, and JFK International Air Terminal LLC (JFKIAT) have unveiled the next phase of a Terminal 4 expansion at John F. Kennedy International Airport. The $175 million project adds 11 gates and 75,000 square feet to Terminal 4’s Concourse B and continues Delta’s $1.2 billion investment to enhance and expand the terminal.
Through this latest investment, Delta is significantly enhancing the customer experience at Terminal 4 and Terminal 2 by relocating a majority of its Delta Connection flights at JFK from Terminal 2 to the expanded Concourse B in Terminal 4. This will streamline travel for those with connecting flights at JFK and enhance access to amenities at both terminals.
The new gates at Terminal 4 will feature enclosed jet bridges and offer customers proximity to a flagship Sky Club and chef-driven restaurants. The expansion also facilitates intra-terminal connections with the addition of a new JFK Jitney bus stop at the end of Concourse B in Terminal 4 near the new gates. This will complement the existing stops located by gate B18 at the base of Concourse B in Terminal 4 and by gate C60 at Terminal 2.
As a result of the expansion at Terminal 4, Delta customers at Terminal 2 will also enjoy an improved experience, as all Delta flights that will continue to operate there will use climate-controlled jet bridges. Customers will also have access to a renovated Sky Club, convenient iPad stations and a chef-driven food and beverage program featuring seven food and beverage concepts, fresh markets, coffee shops and concierge services. In Q2 2015, the Terminal 2 bus stop will be refreshed, with escalators and elevators installed.
The expanded Terminal 4—which JFKIAT has successfully operated for more than a decade—improves the customer experience for the 12 million passengers Delta serves at JFK annually. It also builds on Delta’s $1.2 billion redevelopment of Terminal 4, which opened in May 2013. That expansion featured nine new and seven renovated international gates; improved and renovated check-in areas, including a dedicated Sky Priority check-in area; a centralized security checkpoint; new dining and retail offerings; a new 24,000 square-foot flagship Delta Sky Club with the first-ever Sky Deck outdoor terrace; dual taxiways for less congestion and shorter taxi times; and improved Customs and Border Protection and baggage claim facilities.
Over the last six years, Delta has invested nearly $2 billion in New York City’s airports, leading the way in improving the traveler experience by bringing state-of-the-art technology, award-winning chefs and exceptional customer service to New York passengers.
Images: Delta and JFKIAT.
Video: Delta opened 11 new gates in Concourse B of JFK’s Terminal 4.
Delta Air Lines aircraft slide show: