KLM Royal Dutch Airlines (Amsterdam) starting today is now offering a smart phone mobile app that helps connecting passengers at its Amsterdam hub to find its connecting gate. The airline issued this statement:
As of today (September 25), KLM Royal Dutch Airlines is offering a route planner for passengers transferring at Amsterdam Airport Schiphol. On arrival, passengers receive a map of the airport on their smartphone, showing the route they need to take and the time required to get to the next gate. KLM is the first airline to use beacon technology to provide this indoor navigation service.
This summer, KLM installed beacons at all piers, KLM lounges and hallways of Amsterdam Airport Schiphol. KLM thoroughly tested the beacon technology with the help of customers in recent months.
Once passengers with the KLM smart phone app on their phones have switched on Bluetooth and connected to the internet, they receive a notification asking them if they need help to find their next gate when passing a beacon. The app shows them the route they need to take. It also tells them how long it will take them to walk there, so that they can then take this into account. The unique indoor navigation service even works if the passenger’s flight is departing from a different level. The route and time are updated every time the passenger passes a beacon.
The service is currently available for Android smartphones and will be available for iOS in the near future. Amsterdam Airport Schiphol offers free wifi.
Copyright Photo: KLM.
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