Tag Archives: Amsterdam Airport Schiphol

Schiphol Airport starts facial recognition boarding using Vision-Box platform

Passengers traveling with Cathay Pacific can now participate in a trial of facial recognition self-boarding at Amsterdam Airport Schiphol. This trial is part of the first phase of Seamless Flow, the program that intends to make paperless travel possible in the long term.

After checking in, passengers are invited to take part in the trial. Participants are escorted to one of the special registration kiosks. At this moment, the passport and the boarding pass are scanned, while a high-quality face image is captured, in order to generate the traveler’s single token.

This will allow passengers to self-process through a boarding gate without having to show any documents. At the departure gate, they use a dedicated biometric-enabled eGate, where they simply have to look at a camera that scans their face. The live photo is automatically compared with the scan that was made at the registration process. When the face is identified, the gate opens and the passenger is boarded on the airline system. This only takes a few seconds.

Schiphol Airport _GoLive Seamless Flow_Vision-Box_2   Schiphol Airport _GoLive Seamless Flow_Vision-Box_4

“It’s all about the passenger. The whole idea of Seamless Flow is to modernize the airport landscape to improve the convenience, simplify the processes, propose modern interactions and deliver effective value to passengers. We’re very excited to continue working with our partners in this landmark program, offering Cathay Pacific customers with a pioneering seamless travel platform that will absolutely reshape how we travel.”, says Miguel Leitmann, Vision-Box CEO

By making self-boarding available, Schiphol is closer to achieving a completely Seamless Flow, which aims at offering passengers more convenience and a frictionless flow across the airport.

“For passengers, the journey from arrival at the airport to boarding becomes easier and more efficient”, says Wilma van Dijk, Schiphol’s Safety and Security Director. “Now you have to show your passport, your boarding card or both at various checkpoints at the airport, for example, when dropping your luggage, at the entrance to the security check, when passing the border and when you go boarding. In the future you can pass these control points more smoothly because you are recognized by your face. You can leave your passport and boarding pass in the bag. ”

“Cathay Pacific is always looking for ways to improve the experience of our customers at every stage of their journey with us, and the experience at the airport is an important and integral part of that journey. We are therefore happy to be part of this innovative trial, in order to prepare ourselves and our passengers for the future way of traveling”, says Will Kerr-Muir, Cathay Pacific Country Manager Benelux & France.

In the coming months, scanning of the face, passport and boarding pass will be experienced during registration and boarding. The next phase will add passport control to the trial.

To bring this program to life, a partnership has been established by the Dutch Government, Amsterdam Airport Schiphol, Cathay Pacific, KLM and Vision-Box, who is responsible for the seamless flow technology platform.

Advertisements

easyJet to add six new routes from Amsterdam

easyJet (London-Luton) is expanding again at Amsterdam. The low-fare carrier will add six routes from AMS for the winter season according to Airline Route: Grenoble (December 12, weekly), Lyon (December 17, four weekly flights), Milan (Linate) (October 27, six weekly flights), Salzburg (December 18, three weekly flights) Tel Aviv (October 26, four weekly flights) and Tenerife Sur (December 15, twice-weely).

In other news, the company will add four new routes from Lyon in December 2015. Besides Amsterdam, the airline will add new service from Lyon to Belfast (International), Southend and Naples per Airline Route.

Copyright Photo: Ton Jochems/AirlinersGallery.com. Airbus A319-111 G-EZFD (msn 3810) taxies at Amsterdam Airport Schiphol (AMS) in the new 2015 livery.

EasyJet aircraft slide show: AG Airline Slide Show

JustPlanes 25 Years banner

 

KLM today starts offering mobile terminal navigation at its Amsterdam hub

KLM AMS Terminal Navigation (LRW)

KLM Royal Dutch Airlines (Amsterdam) starting today is now offering a smart phone mobile app that helps connecting passengers at its Amsterdam hub to find its connecting gate. The airline issued this statement:

As of today (September 25), KLM Royal Dutch Airlines is offering a route planner for passengers transferring at Amsterdam Airport Schiphol. On arrival, passengers receive a map of the airport on their smartphone, showing the route they need to take and the time required to get to the next gate. KLM is the first airline to use beacon technology to provide this indoor navigation service.

This summer, KLM installed beacons at all piers, KLM lounges and hallways of Amsterdam Airport Schiphol. KLM thoroughly tested the beacon technology with the help of customers in recent months.

Once passengers with the KLM smart phone app on their phones have switched on Bluetooth and connected to the internet, they receive a notification asking them if they need help to find their next gate when passing a beacon. The app shows them the route they need to take. It also tells them how long it will take them to walk there, so that they can then take this into account. The unique indoor navigation service even works if the passenger’s flight is departing from a different level. The route and time are updated every time the passenger passes a beacon.

The service is currently available for Android smartphones and will be available for iOS in the near future. Amsterdam Airport Schiphol offers free wifi.

Copyright Photo: KLM.

KLM Aircraft Slide Show: AG Slide Show

Video:

KLM’s Beagle to the rescue, finding lost items: