United Airlines has issued this statement:
Effective immediately, we are not accepting any new reservations for PetSafe travel. We will honor any existing PetSafe reservations confirmed as of March 20, 2018, although we will assist any customer that wishes to cancel their reservation. This suspension does not affect pets that travel with us in-cabin.
We are taking this voluntary action to conduct a thorough and systematic review of our PetSafe program and make improvements that will ensure the best possible experience for our customers and their pets. We expect to complete our review by May 1, 2018.
All photos by United Airlines.