WestJet adjusts its flight schedule due to ongoing MAX groundings

WestJet has made this announcement:

WestJet is committed to providing our guests with an experience that is safe, reliable and caring. The continued grounding of the MAX aircraft has led us to take further steps to adjust our schedule. We are dedicated to ensuring our guests have timely information to book and travel with confidence during this time.

As the timeline of the MAX grounding remains unknown, pre-emptive updates to our flight schedule have been made to reduce the number of last-minute cancellations and disruption.

Our schedules have now been adjusted through July 3, 2019. Regardless of when the aircraft are approved to return to service, we will provide nothing less than 100 per cent assurance to our guests and WestJetters that all processes, procedures and decisions will to be made with safety at the forefront.

We thank all our guests, airport partners and crews for their understanding and patience since the grounding of our MAX aircraft on March 13.

Photo: bayarea.aviation via WestJet.

Temporary Route Suspensions

In addition to a number of changes, to either flight times or substituting larger aircraft with fewer frequencies, we have made the difficult decision to temporarily suspended a small number of routes where no alternative aircraft were available.

We remain committed to the following routes and will resume these flights when we can.

• Flights between Halifax and Paris have been suspended from June 3 through August 2, 2019. We are in the process of contacting affected guests who will be rebooked through either Calgary, nonstop on our Dreamliner to Paris, or with one of our partner airlines through Toronto, Montreal or New York.

• Flights between Edmonton and Ottawa have been suspended from June 3 through July 3, 2019. We are in the process of contacting affected guests who will be rebooked through either Calgary or Toronto on WestJet-operated flights.

• Flights between Edmonton and Montreal have been suspended from June 3 through July 3, 2019. We are in the process of contacting affected guests who will be rebooked through either Calgary or Toronto on WestJet-operated flights.

• Flights between Toronto and Kelowna have been suspended from June 3 through June 27, 2019. We are in the process of contacting affected guests who will be rebooked through either Calgary, Toronto or Edmonton on WestJet-operated flights.

• Flights between Vancouver and Regina have been suspended from June 3 through July 3, 2019. We are in the process of contacting affected guests who will be rebooked through either Calgary or Edmonton on WestJet-operated flights.

The safety of our guests and crew is our top priority. Since the MAX aircraft were grounded five weeks ago, our pilots have maintained their flying status on the 737-fleet, continuing to safely operate approximately 400 daily 737 departures.

Although the MAX comprised over 1,000 monthly departures in our June schedules, by adjusting our aircraft lease returns and the planned installations of our premium seats, we have been able to cover more than 700 of the flights where the MAX was originally scheduled, with other aircraft.

I thank our WestJet teams for their dedication as they continue to work hard to get our guests to their destinations.

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