|Dear Valued Allegiant Customer,
I’m writing to you during what would normally be a time for coming together. In past years, this weekend is one when we have the privilege to be part of your journey to see family for Easter or Passover, visit home on a break from college, or follow your favorite ball club to a spring game with your best friends. Even as the COVID-19 outbreak has impacted our business, the lives of our team members and the economies of the communities we serve, the loss of these moments is what we miss most during these uncertain times.
Helping you experience these moments by connecting you with the people and places that matter most is what Allegiant is all about – it was true yesterday and it will be true tomorrow. That commitment is what drives our teams every day. And it’s why we wanted to share some of the ways we’re working to ensure you travel seamlessly, safely and in a healthy environment, whenever and wherever your special moments take you.
Please know that both on the ground and in the air, Allegiant is going the distance for health and safety.
In addition to our daily aircraft cleaning program, we routinely treat our planes with an advanced antimicrobial protectant that kills viruses, germs and bacteria on contact for 14 days. Our treatment schedule far exceeds the manufacturer’s guidelines.
The air quality on our planes exceeds HEPA standards thanks to our VOC (volatile organic compound) filters, which remove additional organic compounds. On average, cabin air is changed every three minutes through a continuous flow of fresh and VOC-filtered air.
We are giving you space – social distancing space – and we’re doing it at check-in, during boarding and in our cabins to promote healthy distancing.
We know those reunions and special events you’ve been looking forward to will happen again. And when they do, please be assured that we’ll be there to see you safely on your way. We will see our family and friends again, visit favorite places and have new adventures together. And all of us at Allegiant will look forward to welcoming you aboard when that time comes.
On behalf of our entire Allegiant family –
Together we fly,
Chief Operating Officer
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