Tag Archives: United Airlines

ExpressJet Airlines to become world’s largest Embraer ERJ 145 operator; finalizing long-term extension with United Airlines

ExpressJet Airlines, a United Express carrier, announced today it will add 36 Embraer ERJ145 aircraft to its United Express fleet, which will make ExpressJet the world’s largest operator of the 50-seat Embraer ERJ 145 aircraft. The parties are working towards a long term extension of the ExpressJet Capacity Purchase Agreement.

(PRNewsfoto/ExpressJet Airlines)

The agreement will include:

  • The addition of 36 Embraer ERJ145 aircraft over the next 12 months, totaling more than 125 ERJ 145s in the fleet.
  • A multi-year extension of the company’s Capacity Purchase Agreement (CPA) with United Airlines.
  • A significant investment in a complete interior refresh of the ERJ 145 aircraft comprising new panels, new seats, LED lighting, and an industry-leading personal device entertainment system.

As part of the long-term commitment to the Embraer ERJ 145 and growth of the fleet, ExpressJet will announce additions to its crew bases and facilities at United hubs, including Denver, in the coming weeks.

As part of the agreement, ExpressJet will also phase out their small fleet of E175 aircraft to speed-up growth and become an efficient single-fleet airline.

Route Map:

United Express-ExpressJet Airlines aircraft photo gallery:

GoJet Airlines expands CRJ550 program with United Airlines, adds 20 more aircraft

GoJet Airlines today announced it is expanding its fleet of Bombardier CRJ550 aircraft with the addition of 20 new aircraft.ย  The announcement follows GoJet’s 10-year agreement to operate 54 CRJ550 aircraft for United Airlines and will bring GoJet’s total CRJ550 fleet count to 74 by 2021.

The CRJ550 is the world’s only two-cabin 50-seat regional aircraft designed for business and leisure travelers who want true-first-class seating, Wi-Fi, more leg room and enough space for every customer to bring a roller bag on board. Since entering service in October 2019, the CRJ-550 has revolutionized the regional flying experience with enhancements unavailable on other regional jets.

The CRJ550 is a first-of-its-kind jet boasting a wide variety of premium amenities, including 10 seats in United First, 20 seats in Economy Plus, and 20 Economy seats; space for every customer to bring a roller bag on board; a self-serve refreshment center for United First customers with a wide assortment of snacks and beverages; more overall legroom per seat than any other 50-seat aircraft flown by a U.S. airline, and the ability to stay connected while in flight with United Wi-Fi. All aircraft will be equipped with in-seat power throughout the cabin in the coming months.

GoJet and United Airlines launched the first CRJ550 service from United’s Chicago O’Hare hub in October 2019 and recently began operating CRJ550 service from its hub at New York/Newark. This summer, the airline will begin operating CRJ550 aircraft from its Washington Dulles hub.

GoJet expects to start taking deliveries of these additional aircraft in the summer of 2020.

United Airlines and Vistara launch a codeshare agreement

United Airlines and Vistara announced the start of a new codeshare agreement allowing United customers to book travel on 68 Vistara-operated flights to 26 destinations throughout India for travel beginning February 28.

The codeshare builds on the agreement between the airlines in which MileagePlus and Vistara’s loyalty program members earn and redeem miles when flying on either of the airline’s route network.

The United and Vistara agreement offers customers a simplified experience when planning travel between dozens of destinations throughout India including Ahmedabad, Bengaluru, Chandigarh, Goa, Hyderabad, Jodhpur, Srinagar, Thiruvananthapuram, Udaipur, Varanasi and more.

As India’s highest-rated airline on Skytrax and TripAdvisor, winner of several ‘Best Airline’ awards, and the only 5-star rated airline in India (Apex 2020), Vistara has consistently raised the bar for operations and service delivery in the Indian aviation industry in a short span of five years. The airline is poised to grow its fleet by adding more than 50 narrow-body and wide-body aircraft, including Airbus A321neo and Boeing B787-9, in the next three years.

Every customer. Every flight. Every day.

United continues to strengthen its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently:

  • Announced that MileagePlus award miles will never expire
  • Committed $40 million toward a new investment initiative focused on accelerating the development of sustainable aviation fuels and other decarbonization technologies
  • Established Miles on a Mission, a first-of-its-kind crowdsourcing platform which gives customers a simple way to donate miles to non-profit organizations and charities in need of air travel
  • Launched ConnectionSaver, a digital tool dedicated to improving the experience for customers with connecting flights
  • Instituted PlusPoints, new upgrade benefits for MileagePlus Premier members
  • Gave Economy customers a choice of complimentary snacks on domestic flights
  • Made DIRECTV free for every customer on more than 200 aircraft

Vistara aircraft photo gallery:

United Airlines expands its Kosher culinary choices for flights between the U.S. and Tel Aviv

United Airlines has made this announcement:

This month, United is taking Kosher cuisine to new heights by introducing a variety of new options for customers traveling between the U.S. and Tel Aviv, from the airline’s Newark / New York, San Francisco and Washington, D.C. / Dulles based hubs. These exciting menu additions include popular choices from several leading Kosher food and beverage brands and reflects United’s commitment to elevate the travel experience for our customers.

Partnering with New Jersey-based fresh food provider Fresko, meals on the Newark to Tel Aviv flight will feature an entirely new menu. Options will include dishes such as fresh bagels, a cheese omelet, blintzes, chicken marsala, a kale quinoa burger and traditional bakery items like rugelach and black and white cookies.

As part of the introduction of these new dining options, United is also testing a menu offering for its youngest customers โ€“ a Kosher child’s meal in all cabins between Tel Aviv, Newark and San Francisco. If the testing is successful, the airline will roll out the meal selection on additional Tel Aviv routes.

For those customers traveling in Polaris and United Premium Plus, additional dining enhancements can be found in the all Kosher snack choices for mid-flight enjoyment. The new offerings include Deep River Potato Chips, Cheez-Itยฎ crackers, Drizzilicious Cinnamon Swirl crisps, Madi K’s Almonds and M&M’Sยฎ.

New beverage options will includeย Kosher wine provided by Royal Wine, another New Jersey-based company, which includes Herzog Lineage Cabernet Sauvignon and Herzog Lineage Sauvignon Blanc throughout the Polaris cabin. Additionally, building on the airline’s partnership with Illy coffee, United is upgrading its Kosher coffee to provide both regular and decaf Illy coffee within all cabins over the next several months.

Part of the Kosher expansion includes the airport experience where United is testing the addition of a hot Kosher ร  la carte meal option in the Newark Polaris Lounge to complement the already featured Kosher wines. Additionally, at both the Polaris lounge and United Clubs in Newark and LaGuardia Airports the offerings will include Kosher packaged snacks upon request.

Summary of the onboard Kosher enhancements

Kosher Option

Cabin

EWR/TLV

TLV/EWR

SFO/TLV

TLV/SFO

IAD/TLV

TLV/IAD

Locally sourced
Fresko meals

All

February
2020

Enhancements to
existing Kosher
meals

All

February
2020

February
2020

February
2020

February
2020

February
2020

February
2020

Testing Kosher
child’s meal

All

March

2020

March

2020

Illy Kosher Coffee

All

February
2020

Summer
2020

March
2020

Summer
2020

Summer
2020

Summer
2020

Kosher mid-flight
snacks

Polaris /
United
Premium
Plus

December

2019

December

2019

December

2019

December

2019

December

2019

December

2019

Kosher Wine

Polaris

February
2020

February
2020

February
2020

February
2020

March
2020

March
2020

For images please visit: https://app.box.com/s/pp4w09s7mw8699n9zwj46thsdd6qllmp

United Airlines to grow its Denver hub

United Airlines today hosted an event in partnership with Denver International Airport (DEN) celebrating the recent decision from Denver City Council to approve the lease of an additional 24 gates by the airline at DEN, paving the way for local travelers to access more flights to more places than ever before. United Airlines CEO Oscar Munoz joined Denver Mayor Michael B. Hancock to sign United’s proposal to amend its current lease, solidifying United’s plans to grow its Denver hub from 500 to as many as 700 daily flights by 2025. The additional gates are a combination of newly constructed and existing gates, and part of DEN’s $1.5 billion Concourse Expansion Program.

On Jan. 21, the Denver City Council unanimously approved an amendment for United’s lease of additional gates.

In the past five years, United has added more than 100 flights and almost 40 new markets departing from Denver as the company continues to connect Denver to the world conveniently, comfortably and reliably. United has consistently outperformed its peers at DEN โ€“ achieving better on-time performance than its top competitor for each of the last 59 months and, despite operating twice as many flights, United had fewer cancellations the last two years than Denver’s second-largest airline.

United’s international offerings are also growing and the airline’s Denver to London route, introduced in 2018, quickly shifted from seasonal to a daily, year-round flight. And due to the success of flights between Denver and London, Frankfurt and Tokyo, United will begin using a larger aircraft, the Boeing 787-9, on these routes starting in June, adding nearly 100 daily seats each way to these popular destinations. United’s growing domestic and international flight offerings have also created thousands of additional connection opportunities for customers traveling through Denver.

The additional gates, located in Concourse A and B, will offer more mainline and regional capabilities. In addition to the gates, United will expand existing United Clubs and add a new Club on Concourse A.

DEN Airport Map:

United Airlines aircraft photo gallery:

United Airlines to become the only major U.S. carrier to own and operate a flight training academy

United Airlines today further expanded its innovative Aviate pilot program by signing a purchase agreement to become the only major U.S. carrier to own a flight training academy.

The United Aviate Academy will give the airline more visibility and direction over the recruitment, development and training of future pilots, enabling United to increase the percentage of women and minorities who become pilots. United expects approximately 300 students to graduate from the United Aviate Academy in its first full year of operation.

The flight training academy โ€“ currently operating as Westwind School of Aeronautics in Phoenix, Arizona โ€“ will be an extension of the airline’s Aviateย program, a pilot development and recruitment program that offers aspiring aviators the most direct path to achieve their dreams of becoming a United pilot. The airline anticipates hiring more than 10,000 pilots by 2029.

In addition to launching the flight academy, United plans to reduce financial barriers to joining the program, making the dream of becoming a United pilot even more accessible to more individuals.ย The carrier is currently engaging with financial institutions with the goal of making attractive financing terms โ€“ such as industry-tailored grace periods and competitive interest rates โ€“ available to qualified individuals. Additionally, United plans to launch a scholarship program specifically focused on encouraging women and minorities to consider joining the United family. The airline will provide more details regarding these financing options as they become available.

Aviate partners currently include:

ยทย  Embry-Riddle Aeronautical University

ยทย  Western Michigan University

ยทย  Lufthansa Aviation Training Academy

ยทย  University of North Dakota

ยทย  Hillsboro Aero Academy

ยทย  US Aviation Academy

ยทย  Flight Safety International

ยทย  Ameriflight

ยทย  Boutique Air

ยทย  ATP Flight School

ยทย  ExpressJet

ยทย  CommutAir

ยทย  Air Wisconsin

ยทย  Mesa Airlines

ยทย  Florida Institute of Technology

Aviate: Love to fly, born to lead

Last year, United launched Aviate, its innovative pilot recruitment and development program. Those who apply to Aviate and are successful in the selection process will receive a program acceptance job offer with United. Aviate also provides support and coaching for pilots to develop into leaders who exemplify the professionalism, level of excellence and commitment to providing safe, caring, dependable and efficient service that United expects from its pilots. Additionally, Aviate provides those who aspire to a career as a United captain with the most direct route to achieving that goal.

United’s Aviate career path program offers pilots competitive benefits, including:

  • The most direct path within the industry to a major airline, with an Aviate regional partner minimum requirement of 24 months and 2,000 hours
  • More options in program entry points throughout a pilot’s career and choice of select United Express carriers
  • Increased transparency and clarity along the path from program entry to flying for United
  • Improved career development, mentoring and access to United pilots and learning tools.
  • Immediate inclusion in the United family, with access to senior leadership, site visits and tours, and certain travel privileges

Video:

United Airlines, fighting sexual harassment, starts training crews to stop in-flight porn use

The National Center on Sexual Exploitation (NCOSE) has issued this statement:

The National Center on Sexual Exploitation applauds United Airlines for changing its in-person flight attendant training to include the issue of passengers using pornography on the plane. Flight attendants reported to the National Center on Sexual Exploitation that this new topic of training began in January 2020, and a United Airlines spokesperson confirmed to NCOSE that the training is now taking place.

In recent years, incidents have soared of passengers viewing hardcore pornography on their personal devices in tight, closed quarters, leaving fellow passengers and flight crew feeling unsafe, emotionally triggered, and victim to sexual harassment. As a result of the inadequate training to curb sexual assault, The National Center on Sexual Exploitation listed United Airlines on the 2019 Dirty Dozen List. With upgraded training and a dedication to making their airplanes free from pornography and sexual harassment, United Airlines has now been removed from the annual list, which names 12 mainstream contributors to sexual exploitation and abuse. The 2020 Dirty Dozen List will be revealed February 6th at DirtyDozenList.com.

โ€œIn recent years, the problem of airline passengers watching pornography on their personal devices has increased dramatically,โ€ said Haley Halverson, Vice President of Advocacy and Outreach for the National Center on Sexual Exploitation. โ€œMany airlines have policies on paper that prohibit such content, but they are not adequately training their in-flight crews or support staff to ensure they are consciously aware the policy exists or know how to enforce it. When this lack of clarity and training existed, before they began in-person trainings, United aircrews previously resorted to giving alleged โ€˜hushโ€™ money or even openly joking about these cases of sexual harassment. This left passengers vulnerable and isolated to endure a toxic sexual environment without recourse.โ€

โ€œSexual harassment includes but is not limited to, unwanted sexual advances or attention including physical actions, speech, and viewing pornography in the presence of a child or non-consenting adult,โ€ Halverson added. โ€œThe National Center on Sexual Exploitation applauds and thanks United Airlines for recognizing the importance of training flight crews on the topic of pornography, and we call on other airlines to follow Unitedโ€™s example.โ€

United Airlines provided the following statement to the National Center on Sexual Exploitation:

The safety of our customers and colleagues is our top priority. Sexual harassment, inappropriate behavior, intimidation or predation have absolutely no place anywhere in our society — including, and especially, in our industry and on our aircraft.ย In 2018, we strengthened our training for flight attendants to recognize, address and respond to instances of sexual harassment of any kind on board our aircraft and will continue to adapt and enhance this training moving forward. We recognize the need to continue the discussion among all of our work groups to further ensure that our policies reflect our values and safeguard those traveling with us.

United to suspend most of its Chinese flights on February 9

United Airlines announced it is suspending most of its flights to China due to the expanding coronavirus.

All Chinese flights from Chicago (O’Hare) and Washington (Dulles) will be suspended on February 9, 2020.

The airline stated this reduction of service โ€” beginning February 9 and running through March 28 โ€” includes 332 additional roundtrip cancellations, reducing our 12 daily departures from the United States to mainland China and Hong Kong to four daily departures. There are no planned travel reductions to Chengdu (CTU) at this time.

United Airlines aircraft photo gallery:

 

United adds 29 new flights to Miami for the Super Bowl

United Airlines is offering football fans across the United States more options to get to Miami for the Big Game. United is offering fans more than 5,600 seats through 29 additional nonstop flights to Miami from its seven U.S. hubs including Los Angeles and seven special point-to-point flights between Kansas City and Miami.

 

United’s Big Game Service to Miami

Day

From

To

Frequency

Friday

San Francisco

Miami

3 Flights

Friday

Kansas City

Miami

2 Flights

Friday

Chicago

Miami

5 Flights

Friday

Denver

Miami

1 Flight

Friday

Houston

Miami

5 Flights

Friday

Los Angeles

Miami

1 Flight

Friday

New York/Newark

Miami

8 Flights

Friday

Washington Dulles

Miami

2 Flights

Saturday

San Francisco

Miami

3 Flights

Saturday

Kansas City

Miami

2 Flights

Saturday

Chicago

Miami

5 Flights

Saturday

Denver

Miami

1 Flight

Saturday

Houston

Miami

6 Flights

Saturday

New York/Newark

Miami

6 Flights

Saturday

Washington Dulles

Miami

2 Flights

Monday

Miami

San Francisco

5 Flights

Monday

Miami

Kansas City

3 Flights

Monday

Miami

Chicago

4 Flights

Monday

Miami

Denver

1 Flight

Monday

Miami

Houston

5 Flights

Monday

Miami

Los Angeles

2 Flights

Monday

Miami

New York/Newark

9 Flights

Monday

Miami

Washington Dulles

3 Flights

United Airlines reaches 2020 adjusted earnings per share target one year ahead of schedule

United Airlines (UAL) has announced it reached its 2020 goal — first announced in January 2018 — to achieve adjusted diluted earnings per share (EPS) target2 of $11 to $13 a full year ahead of schedule. The company also achieved full year pre-tax margin growth of 2.6 points, which is expected to outpace its largest competitors for 2019.

  • Reported fourth quarter net income of $641 million, diluted EPS of $2.53, up 50% versus the fourth quarter of 2018, pre-tax earnings of $844 million and pre-tax margin of 7.8 percent, expanding pre-tax margin 2.5 points versus the fourth quarter of 2018.
  • Reported fourth quarter adjusted net income of $676 million, adjusted diluted EPS of $2.67, up 11% versus the fourth quarter of 2018, adjusted pre-tax earnings of $889 million and adjusted pre-tax margin of 8.2 percent, expanding adjusted pre-tax margin 0.5 points versus the fourth quarter of 2018.1
  • Reported full year net income of $3.0 billion, diluted EPS of $11.58, up 51% versus full year 2018, pre-tax earnings of $3.9 billion and pre-tax margin of 9.0 percent, expanding pre-tax margin 2.6 points versus full year 2018.
  • Reported full year adjusted net income of $3.1 billion, adjusted diluted EPS of $12.05, up 32% versus full year 2018, adjusted pre-tax earnings of $4.1 billion and adjusted pre-tax margin of 9.4 percent, expanding adjusted pre-tax margin 1.7 points versus full year 2018.1
  • Consolidated fourth quarter passenger revenue per available seat mile (PRASM) increased 0.8 percent year-over-year.
  • Consolidated fourth quarter unit cost per available seat mile (CASM) decreased 1.3 percent year-over-year and consolidated full year unit cost per available seat mile (CASM) decreased 1.2 percent year-over-year.
  • Consolidated fourth quarter CASM, excluding special charges, third party business expenses, fuel and profit sharing, increased 2.7 percent year-over-year. Consolidated full year CASM, excluding special charges, third-party business expenses, fuel and profit sharing, increased 1.0 percent year-over-year.
  • Repurchased $216 million of its common shares in the fourth quarter of 2019, at an average purchase price of $88.95 per share, bringing share repurchases for full year 2019 to $1.6 billion.

“2019 was a great year for our United team — highlighted by achieving our $11 to $13adjusted EPS target a full year ahead of schedule,” said Oscar Munoz, CEO of United Airlines.ย “With a four-quarter streak of expanding profit margins, when all the results are in we expect our full year 2019 pre-tax margin growth to be the highest amongst our largest competitors. When I look at United’s fundamental strength, I could not be prouder of what we’ve accomplished in such a short time.ย This is the New United we set out to build more than four years ago. As we embark on a new year and decade, I believe theย outlook for United’s future has never been brighter.”

1 Excludes special charges, unrealized gains and losses on investments and imputed interest on certain finance leases. Reconciliations of non-GAAP financial measures to the most directly comparable GAAP measures are included in the tables accompanying this release.
2 Excludes special charges and unrealized gains and losses on investments, the nature of which are not determined at this time. Accordingly, UAL does not provide earnings guidance on a GAAP basis.

For more information on UAL’s first quarter and full year 2020 guidance, please visit ir.united.com for the company’s investor update.

2019 Highlights

Operations and Employees

  • Flew most revenue passengers in company history.
  • Set new company record for most mainline departures with nearly 800,000 departures.
  • Number one in on-time departures at all hubs with direct competitors — Chicago, Denver and Los Angeles.
  • Hosted Backstage 2019, which brought all 25,000 flight attendants to Chicago for an event which was designed to underscore the important role flight attendants play in delivering great service.
  • Profit sharing for 2019 was on average 45 percent higher per participating employee year-over-year.
  • Launched Aviate, a new pilot recruiting and development program and career website to establish a more structured career path to becoming a United pilot.
  • Hired nearly 9,000 aviation professionals in well paying careers with great benefits in 2019.

Customer Experience

  • Introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next, saving nearly 100,000 connections to be made in 2019.
  • Became the first U.S. airline to offer non-binary gender options throughout all booking channels in addition to providing the option to select the title “Mx.” during booking.
  • Announced MileagePlus award miles never expire, giving members a lifetime to use miles on flights, experiences, hotels and more.
  • Announced free live DIRECTV on 211 Boeing 737 United aircraft equipped with seat back TV, providing more than 100 channels of live television.
  • Introduced a re-imagined mobile app to customers featuring a more dynamic experience that updates customers at each step of their travel journey.
  • Customers are now provided three inflight snack options on domestic flights regardless of departure time, including the Stroopwafel.
  • MileagePlus members between the ages of 18 to 22 received a discount on domestic flights when booked through the United mobile app through the end of 2019.
  • Opened the fifth of its award-winning United Polaris Lounges at Los AngelesInternational Airport.
  • Opened three new United Clubs at Fort Lauderdale-Hollywood International Airport, LaGuardia Airport and Raleigh-Durham International Airport.
  • Announced the addition of more than 1,600 United Polarisยฎ business class and United First seats to nearly 250 international and domestic aircraft.
  • Began flight operations at LaGuardia Airport’s new Terminal B Eastern Concourse.
  • Customers can now pre-pay for bags as soon as their ticket is issued. Previously customers had to wait until check-in to pay for their bags.
  • Announced partnership with CLEAR which includes a free or discounted CLEAR membership for U.S.-based MileagePlus members.

Network

  • Announced a total of nine new international routes and two new expanded routes beginning in 2020, including four new daily nonstop flights to Tokyo Haneda Airport.
  • Strengthened the domestic route network with 69 new routes including launching 54 new routes and announcing 15 routes beginning in 2020.
  • Launched 11 new international routes in 2019, including direct flights from Newark Liberty International Airport to Cape Town, South Africa; Prague, Czech Republic; and Naples, Italy.

1st 787-10 Dreamliner in new livery, delivered December 30, 2019

Above Copyright Photo: United Airlines Boeing 787-10 Dreamliner N14011 (msn 40934) LAX (Michael B. Ing). Image: 948822.

Fleet

  • Took delivery of 49 aircraft in 2019, including eight Boeing 787-10 aircraft, becoming the first carrier in the world to operate all three Dreamliner models.
  • Signed agreements to purchase 50 Airbus A321 XLR, 20 used Boeing 737-700 aircraft and 20 Embraer E175 aircraft operated by our regional partners.
  • Introduced a brand new and revolutionary regional flying experience with the addition of the two-cabin, 50-seat Bombardier CRJ 550 aircraft.
  • Unveiled next paint design, which brings a refreshed look to its fleet, serving as a visual representation of the airline’s ongoing brand evolution.
  • Launched Boeing 767-300ER ultra-premium United Polaris business class configuration on all flights between New York/Newark and Chicago to LondonHeathrow.

Community and Environment

  • Launched Miles on a Mission, a first-of-its-kind crowdsourcing platform which gives customers a simple way to donate miles to non-profit organizations and charities in need of air travel.
  • Pledged on Giving Tuesday to match up to 10 million MileagePlus miles to featured Miles on a Mission partners.
  • Committed $40 million toward a new investment initiative focused on accelerating the development of sustainable aviation fuels and other decarbonization technologies.
  • Made history with the departure of the “Flight for the Planet,” the most eco-friendly commercial flight of its kind in the history of aviation.
  • Renewed contract with Boston-based World Energy to purchase up to 10 million gallons of cost-competitive, commercial-scale, sustainable aviation biofuel.
  • Launched Her Art Here, a contest where two women artists were chosen to have their work painted on California– and New York/New Jersey-themed Boeing 757s to uplift underrepresented women artists.
  • Celebrated Women in Aviation International’s annual Girls in Aviation Day by hosting more than 500 girls in 14 locations around the world.
  • Became the first public company to be inducted into Pride Live’s Stonewall Ambassador program in recognition of the airline’s commitment to LGBTQ+ equality.
  • Reached a milestone of 1 million meals packed for charity partner Rise Against Hunger.
  • Donated $1 million to Feeding America’s Shutdown Response Fund to directly support the food banks providing food for families of federal workers.

United Airlines aircraft photo gallery (Boeing):