United Airlines to upgrade its Newark hub with new amenities for its passengers

United Airlines (Chicago) has announced new plans to upgrade its Newark hub with new dining and retail experiences, including 6,000 Apple iPad tablets free of charge to use to “track their flight, order from chef-created menus, and purchase travel amenities for delivery directly to their seat in the terminal while browsing the internet”. Here is the full statement:

United Airlines and OTG Management LLC today announced plans to transform the dining and retail experience at the airline’s hub at Newark Liberty International Airport and create unparalleled services and amenities for United’s customers. The program will combine leading-edge technology, award-winning dining and renowned design.

The $120 million capital investment for the project will be provided by OTG, selected by United to oversee the transformation in Terminal C at Newark Liberty, including new chef-driven restaurants, expansive food halls, gourmet markets and world-class retail and duty-free shops.

Leading Edge Technology: Upon completion of the planned project, air travelers waiting for a flight will be able to use almost 6,000 iPad tablets free of charge to track their flight, order from chef-created menus, and purchase travel amenities for delivery directly to their seat in the terminal while browsing the internet. And customers will not have to search for an outlet, with over 10,000 outlets and USB interfaces accompanying the redesigned terminal seating.

Chef-Driven Dining with Unique Local Flavor: More than 55 new dining venues are anticipated to provide travelers with an array of culinary choices – including restaurant concepts created by more than 20 celebrated chefs – as well as markets, cafes and exceptional food and beverage service in nearly 60 gate areas. Menus at all price points will emphasize fresh, locally sourced ingredients, and will highlight regional and local dining experiences.

Trendsetting Design: Renowned architects and designers will transform the physical interior of the terminal into a world-class setting that combines comfort with beautiful, free flowing spaces.

Customers will begin seeing immediate improvements in November, when temporary restaurant locations pop up to offer a taste of what’s to come. The full experience is expected to be phased in over the next 18 months.

Copyright Photo: Tony Storck/AirlinersGallery.com. Airbus A320-232 N475UA (msn 1495) displays the historic 1972 “A320 Friend Ship” retrojet livery.

United Airlines (current):