American Airlines introduces 18 new routes and adds seats to Paris and Madrid

American Airlines Boeing 787-9 Dreamliner N832AA (msn 40638) LAX (Michael B. Ing). Image: 944767.

American Airlines is opening up additional flights to more cities across the U.S. as well as two new flights to Europe.

The 18 new routes start this summer and include a new destination: Glacier Park International Airport in Kalispell, Montana (FCA), with service from Dallas Fort Worth International Airport (DFW), Los Angeles International Airport (LAX) and Chicagoโ€™s Oโ€™Hare International Airport (ORD).

The airline is also returning to Canadaโ€™s Halifax Stanfield International Airport in Nova Scotia (YHZ), with service from Philadelphia International Airport (PHL) and LaGuardia Airport in New York (LGA).

The worldโ€™s largest airline is also increasing summer service from DFW to two popular European cities next summer: Paris and Madrid.

All flights will be available for sale Monday, December 17.

More domestic flights from hubs

โ€œWith 18 new routes, we are committed to providing the most choices for our customers across the U.S. and a chance to see the world,โ€ said Vasu Raja, Vice President of Network and Schedule Planning for American. “Service to Kalispell, for example, offers an exciting destination for our customers to experience. It also introduces new opportunities for local Kalispell customers to connect across Americanโ€™s vast network through LAX, ORD and DFW.โ€

At the same time, the company is investing to provide a more consistent experience across regional and mainline fleets. Americanโ€™s dual-class regional aircraft are equipped with first class seats, Wi-Fi and free wireless entertainment, and work has already begun to provide access to power at every seat.

More service from DFW

American continues to grow its largest hub as it increases to 900 flights per day in the summer of 2019 by opening 15 new gates at the Terminal E satellite. American will add five new routes from DFW beginning in April with service to San Luis Obispo County Regional Airport (SBP) in California. In May, the airline will launch new daily service to Myrtle Beach International Airport (MYR) in South Carolina. Then, in June, in addition to Kalispell, American begins year-round service to Harrisburg International Airport (MDT) in Pennsylvania and daily seasonal service to Californiaโ€™s Wine Country via Charles M. Schulz Sonoma County Airport (STS) in Santa Rosa.

The airline will also add a second daily flight to Charles de Gaulle Airport (CDG) in Paris and Adolfo Suarez Madrid-Barajas Airport (MAD) starting June 6, providing more choices and connectivity for its customers and cargo, improving what is already the most robust service to those destinations from DFW.

โ€œThe additional flights are scheduled to provide more flexibility in a travelerโ€™s day with a later departure from DFW and from CDG, and, in the case of MAD, enable optimal connectivity to Iberiaโ€™s network from larger markets such as Sacramento, California (SMF); Reno, Nevada (RNO); and Guadalajara, Mexico (GDL),โ€ said Raja.

Customers flying to CDG and MAD from DFW can choose fully lie-flat business class seats featuring access to the Flagship Lounge and chef-designed meals, as well as a lumbar support pillow and duvet from sleep experts Casper. Or, they can opt for one of more than 20 Premium Economy seats featuring more width, legroom and adjustability; extendable foot and head rests; a chef-inspired meal; complimentary amenity kits and a Casper pillow and blanket.

The additional CDG and MAD flights will be operated as part of the Atlantic Joint Business (AJB) among American, British Airways, Iberia and Finnair. Through the AJB, customers can seamlessly book and fly on nearly 150 trans-Atlantic flights to hundreds of destinations in North America, Europe and the Caribbean.

Second daily flight to CDG and MAD, June 6โ€“Oct. 27 (subject to change)

DFWโ€“CDG (Boeing 787-9)

AA22
Departs DFW at 8:30 p.m.
Arrives CDG at 12:45 p.m.

AA23
Departs CDG at 3:25 p.m.
Arrives DFW at 6:50p.m.

DFWโ€“MAD (Boeing 787-9)

AA156
Departs DFW at 8:50 p.m.
Arrives MAD at 1:05 p.m.

AA157
Departs MAD at 4:55 p.m.
Arrives DFW at 8:20 p.m.

New summer routes

From DFW

Destination city Aircraft Flights begin Frequency Season
San Luis Obispo, California (SBP) E175 April 2 Daily Year-round
Myrtle Beach, South Carolina (MYR) E175 May 3 Daily Summer
Kalispell, Montana (FCA) E175 June 6 Daily Summer
Harrisburg, Pennsylvania (MDT) E175 June 6 Daily Year-round
Santa Rosa, California (STS) E175 June 6 Daily Summer/Fall

From DCA

Destination city Aircraft Flights begin Frequency Season
Melbourne, Florida (MLB) E175 May 4 Sat./Sun. Summer

From LAX

Destination city Aircraft Flights begin Frequency Season
Santa Rosa, California (STS) E175 May 3 Daily Summer
Kalispell, Montana (FCA) E175 June 6 Daily Summer

From LGA

Destination city Aircraft Flights begin Frequency Season
Columbia, South Carolina (CAE) E145 May 3 Daily Year-round
Asheville, North Carolina (AVL) E175 May 4 Sat./Sun. Summer
Daytona Beach, Florida (DAB) E175 May 4 Sat./Sun. Summer
Jackson, Wyoming (JAC) A319 June 8 Saturday Summer
Halifax, Nova Scotia (YHZ) E175 June 15 Saturday Summer

From ORD

Destination city Aircraft Flights begin Frequency Season
Manchester, New Hampshire (MHT) CRJ700 June 6 Daily Year-round
Kalispell, Montana (FCA) E175 June 6 Daily Summer
Durango, Colorado (DRO) CRJ700 June 8 Saturday Summer

From PHL

Destination city Aircraft Flights begin Frequency Season
Halifax, Nova Scotia (YHZ) E175 June 13 Daily Summer

From PHX

Destination city Aircraft Flights begin Frequency Season
Raleigh, North Carolina (RDU) A320 May 3 Daily Year-round

Also, as previously announced, American will inaugurate 28 new domestic and international routes from Dec. 19 to 22, 2018 on top of two international launches this week: MIAโ€“Matecana International Airport (PEI) in Pereira, Columbia, and MIAโ€“Argyle International Airport (SVD) in St. Vincent and the Grenadines.

Top Copyright Photo (all others by American):ย American Airlines Boeing 787-9 Dreamliner N832AA (msn 40638) LAX (Michael B. Ing). Image: 944767.

American aircraft slide show (Boeing):

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Wear an ugly holiday sweater on December 21 – get early boarding on Alaska Airlines

In celebration of National Ugly Holiday Sweater Day, Alaska Airlines guests who wear their festive holiday sweaters to the airport on Friday, Dec. 21 can board their flight early. The one-day promotion will be celebrated by flyers and employees alike across Alaska’s 116-city network and includes all Alaska and Horizon Air flights. Festive holiday-themed boarding music and free holiday movies will play all month to help get guests into the holiday spirit.

 

Back by popular demand, this is the second year Alaska Airlines and its employees have embraced National Ugly Holiday Sweater Day, hoping to bring joy to travelers during the busy holiday travel season. All guests are invited to join in the celebration and share their memories on Twitter by tagging their photos and videos using the hashtags: #UglySweaterDay and #iFlyAlaska.

Airports are busier than ever in December. As a reminder, anyone traveling during the holidays is encouraged to arrive to the airport at least two hours before their flight given anticipated congestion at the airport. Learn our 8 tips to keep the “nice” in your holiday travel.

All photos by Alaska Airlines.

British Airways expects to carry over half a million passengers during the Christmas holiday period

LAPLAND, FINLAND:
Andrea Hatfield (Cabin Crew) gets into the Christmas spirit onboard a special charter to Lapland from London Gatwick on 07 December 2015

British Airways has made this announcement:

British Airways is gearing up for the great Christmas getaway as it prepares to carry over half a million customers over the festive period, with the most popular long-haul destination being New York and the most popular short-haul route being Geneva.

New York is also set to be the busiest route on Christmas Day, with many travellers opting to head to the Big Apple for holiday and New Year celebrations.

Travellers will be able to get into the Christmas spirit on board as British Airways will serve 66,000 Christmas dinners. 330,000 brussels sprouts will be prepped alongside 270,000 roast potatoes, and 8250 kgs of turkey. A record number of mince pies will also be served, with nearly 100,000 of the festive treats given out to customers.

The airline is also laying on festive entertainment with up to 40 new Christmas films, TV show episodes and audio available, including popular favourites Elf and The Holiday.

British Airways is spending ยฃ6.5 billion for customers over the next five years, including the installation of industry-leading, streaming WiFi, 72 new aircraft and the refreshing of 128 long-haul aircraft with new interiors. The airline is also investing in Club World, including offering an outstanding restaurant-style dining experience and luxurious White Company bedding – plus, the roll out, from 2019, a new Club World seat with direct aisle access.

Delta highlights its powerful brand, competitive advantages and future opportunities at annual Investor Day

Delta Air Lines has released this statement:

Leadership at Deltaย today will highlight its long-term business strategy and 2019 financial targets at the companyโ€™s annual Investor Day.

โ€œDelta is leading the way with our powerful brand and unmatched competitive advantages. In 2018, the Delta people have delivered another year of industry-leading financial results, sustained improvement in customer satisfaction and solid returns for our owners,โ€ said Ed Bastian, Deltaโ€™s chief executive officer. โ€œWe have a bright future ahead and are confident in our plan for double-digit earnings growth in 2019 of $6 to $7 per share with both top-line growth and margin expansion.โ€

The leadership team will discuss:

  • How the companyโ€™s powerful consumer brand, combined with Deltaโ€™s unmatched competitive advantages โ€“ culture, operational reliability, global network, customer loyalty and an investment-grade balance sheet โ€“ create opportunities for sustained revenue and earnings growth.
  • Expectations for 2019 profits above $5 billion for a fifth consecutive year, driven by revenue growth and margin expansion, with a 15 percent after-tax return on invested capital.
  • Top-line growth in 2019 of 4 to 6 percent, driven by an increasingly diverse revenue stream, premium product mix, and a pipeline of initiatives.
  • Non-fuel unit cost growth trajectory improving as efficiency initiatives gain momentum and Deltaโ€™s fleet transformation continues.

โ€œDelta has a great runway of opportunity as we continue to provide superior travel experiences and industry-leading reliability for our customersโ€ said Glen Hauenstein, Deltaโ€™s President. โ€œOur pipeline of commercial initiatives and brand momentum drive our expectations for 4 to 6 percent revenue growth in 2019.โ€

Delta will outline its financial framework and introduce financial targets for 2019, including:

  • Diluted earnings per share of $6 to $7, with pre-tax margin expansion of approximately 100 basis points at midpoint
  • Top-line growth of 4 to 6 percent on 3 percent capacity expansion
  • Non-fuel unit cost growth of approximately one percent

โ€œ2018 has demonstrated Deltaโ€™s resiliency as weโ€™ve overcome 90 percent of a $2 billion headwind from fuel costsโ€ said Paul Jacobson, Deltaโ€™s Chief Financial Officer. โ€œWith a structurally improved business model that produces strong cash generation, we remain committed to continued reinvestment in our business, an investment-grade balance sheet and industry-leading shareholder returns.โ€

The Investor Day event will feature presentations and Q&A sessions with:

  • Ed Bastian, Chief Executive Officer
  • Glen Hauenstein, President
  • Gil West, Chief Operating Officer
  • Tim Mapes, Chief Marketing Officer
  • Eric Phillips, Senior Vice President โ€“ Revenue Management
  • Rahul Samant, Chief Information Officer
  • Joanne Smith, Chief Human Resources Officer
  • Paul Jacobson, Chief Financial Officer

Delta invites shareholders, the investment community and the media to listen to a live webcast of this event today fromย 8:30 a.m. to 1 p.m. ET.ย  A live webcast will be available at http://ir.delta.com/news-and-events/calendar/.ย  An online replay will be available at the same site shortly after the webcast is complete.

100th Crane Birthday: First Lufthansa Airbus A380 in the new livery

On Wednesday, December 12, 2018, the Airbus A380 landed in Germany for the first time in the new Lufthansa design.

The landing of the newly painted flagship of the Lufthansa fleet marks the festive end of the anniversary year of the crane’s 100th birthday.

The Airbus A380, named “Tokyo”, was welcomed to Munich Airport early Wednesday morning. The aircraft came from Guangzhou, China, where it has been repainted over the past three and a half weeks.

The A380 took off on December 12 on its first commercial flight to Miami at noon.

The Airbus A380 with the registration of D-AIMD is based at the Lufthansa hub in Munich. The aircraft is one of a total of five Airbus A380s based in the Bavarian capital for the first time this year. The A380 is also one of the first thirty Lufthansa aircrafts to fly in the new design this year. On the occasion of the 100th anniversary of the Lufthansa crane, the airline has further developed its design and adapted it to the requirements of a digitized world. The redesign of the airline’s brand identity is the most visible sign of Lufthansa’s far-reaching modernization.

As part of the airline’s new design, the new Lufthansa paintwork underlines Lufthansa’s modern premium claim. The fuselage, wings and engines of the A380 are all painted in brilliant white. The precise white line at the apex of the vertical tail supports the streamlined shape of the aircraft. The deep blue, optically elongated tail provides the basis for a large, strong and contrasting representation of the crane. The Airbus A380 is an aircraft of superlatives: the crane, which has been given an even more dynamic design as part of the design refresh, has a diameter of over six meters on the tail unit. The letters of the Lufthansa lettering on the aircraft reach a maximum height of 1.90 meters. More than 4,200 square meters of aircraft skin were repainted with hundreds of liters of paint.

Since the introduction of the new brand design until the end of the year, 30 aircrafts have been painted in the new design, over 50 gates have been redesigned at the Lufthansa hubs in Frankfurt and Munich and more than 200 in-flight service items have been exchanged. By the end of 2019, over 50 percent of the work on the Lufthansa hubs in Frankfurt and Munich will have been completed and over a quarter of the fleet will be flying in the new design. Digital media is already appearing in a completely new design. In 2021, 80 percent of the new brand design will be visible along the entire travel chain. The last aircraft repainting is scheduled for 2025.

This year Lufthansa celebrated the 100th anniversary of its corporate symbol. In 1918, the graphic artist and architect Otto Firle designed a stylized bird for the โ€œDeutsche Luft-Reedereiโ€, a predecessor of โ€œLuft Hansaโ€. Over the past 100 years, the crane has become an unmistakable company logo and the symbol of the Lufthansa brand. Today it stands for competence, cosmopolitanism and quality, inspiring trust and sympathy around the globe.

In other news, in November 2018, the airlines of the Lufthansa Group welcomed around 10.6 million passengers. Despite a strong basis for comparison from the previous year, this corresponds to an increase of six per cent compared with November 2017. The number of seat kilometres offered was 8.1 per cent up on the previous year, while sales increased by 8.6 per cent. This results in a seat load factor of 78.1 per cent, 0.3 percentage points higher than in November 2017.

Freight capacity in November was three per cent up on the previous year, and tonne-kilometres sold were 0.9 per cent lower. This results in a 2.7 percentage point lower load factor of 68.4 per cent.

Network airlines again increase seat load factor

The network airlines Lufthansa, Swiss and Austrian Airlines carried a total of some 7.9 million passengers in November, 4.5 per cent more than in the same month last year. The number of seat-kilometres offered in November was 6.7 per cent up year-on-year. Sales rose by 7.2 per cent in the same period. This increased the seat load factor by 0.4 percentage points to 78.6 per cent.

Double-digit growth in sales in Munich, Zurich and Vienna

The strongest growth was recorded by the network airlines at the Vienna hub in November 2018 with passenger growth of 9.7 percent, followed by Zurich with eight percent, Munich with 2.6 percent and Frankfurt with 2.4 percent. The underlying offer increased by 13.5% in Munich, 9.5% in Zurich, 6.3% in Vienna and 2.7% in Frankfurt. Sales in Munich, Zurich and Vienna increased by 13.5 per cent, 12 per cent and 11.5 per cent respectively. In Frankfurt, sales rose by 1.9 percent in this period.

Lufthansa welcomes around 5.5 million passengers on board in November

In November Lufthansa carried around 5.5 million passengers, 2.7 per cent more than in the same period last year. A 5.9 per cent increase in the number of seat kilometres in November was offset by a 5.2 per cent increase in sales. At 78.8 per cent, the seat load factor was 0.5 percentage points lower than in the same month last year.

Eurowings increases passenger numbers by more than ten percent

Eurowings (including Brussels Airlines) carried around 2.7 million passengers in November, of which around 2.5 million on short-haul flights and 250,000 on long-haul flights. This represents an increase of 10.6 percent on short-haul flights and 10.2 percent on long-haul flights over the previous year. A 15.1 per cent increase in capacity in November was offset by a 15.8 per cent increase in sales, resulting in a seat load factor of 75.6 per cent, an increase of 0.4 percentage points.

On short-haul routes, the number of seat-kilometres on offer was increased by 16.4 per cent in November, while the number of seat-kilometres sold rose by 14.5 per cent over the same period. This results in a seat load factor on these flights that is 1.2 percentage points lower than the 72.9 per cent recorded in November 2017. On long-haul flights, the seat load factor rose by 3.2 percentage points to 80.2 per cent over the same period. The 13 per cent increase in capacity was offset by a 17.8 per cent increase in sales.

All photos by Lufthansa.

First Look: The first ANA Airbus A380 is rolled out of the paint shop

Airbus has rolled out of the paint shop the first Airbus A380. The pictured A380-841 JA381A (msn 262) is also the first A380 in the new special livery (Lani).

Top Photo: Airbus.

Previously ANA made this announcement about the upcoming Airbus A380 service and special liveries:

All Nippon Airways (ANA), Japan’s largest and only 5-Star airline, has announced the features of Japan’s first Airbus A380, launching in spring 2019.

This aircraft will be introduced on ANA’s Tokyo – Honolulu service, and each cabin is specially designed to meet the passenger’s needs on this route. Honolulu is loved by many Japanese families, couples, newlyweds, and Hawaii is a popular destination for their vacations and honeymoons. With this in mind, ANA aims to make their experience onboard more comfortable by strategically designing the cabin features in order to meet their unique needs while providing them with a once in a lifetime experience.

  • 1.Three Designs for the Special Livery Aircraft
    In March 2017, ANA announced the special livery motif FLYING HONU. At the time, the design ANA introduced was blue, an homage to the Hawaiian blue sky. ANA is pleased to announce two more colors, green and orange. The emerald green is inspired by the crystal clear waters of the Hawaiian ocean and orange is a reference to the beautiful Hawaiian sunset.In order to make this triad, the FLYING HONUs, more familiar to everyone, ANA has created a character from each aircraft. The blue character is named “Lani,” meaning sky, while the emerald green character is named “Kai,” meaning ocean, and the orange character is named “Ka La,” from the Hawaiian word meaning sunset.

  • 2.Configuration and Seat Products

    In order to provide the perfect trip, ANA has designed each cabin to accommodate a host of needs for passengers of all ages. For example, on the upper deck, ANA has introduced eight First Class seats, 56 Business Class seats, and 73 Premium Economy seats.

    This marks the first time ANA has offered First Class on this resort route, and its aim is to provide passengers with a luxurious onboard experience. Each seat features its own door and provides passengers with the privacy they need to enjoy their personal space.

    ANA’s Business Class is a popular option for passengers on honeymoons and family vacations. Therefore, compared to other aircraft where seats are staggered, this revolutionary Business Class offers pairs of seats, allowing passengers to enjoy and share their exciting travel experience sitting next to each other while still keeping all seats with aisle access.

    Furthermore, while Premium Economy on other aircraft has about 20 seats, the FLYING HONUs offer 73, allowing more passengers the opportunity to experience the premium features.

    The main deck will have 383 Economy Class seats, which includes 60 couch seats. This makes ANA the first in Japan to introduce a couch seat concept. Each couch is comprised of three or four seats and passengers are able to lie on the seats by folding up the leg rests. In addition, passengers will receive a dedicated mattress that will provide them with further comfort. This new seat concept will especially enable passengers traveling with small children to have a more relaxed experience in the cabin.

  • 3.Cabin Interiors
    The cabin interiors have also been strategically designed in order for the passengers to feel the spirit of Hawaii from the moment they board the aircraft. The walls and lights have been arranged in such a way as to illustrate Hawaii’s enviable blue skies, sunrises, sunsets, night skies and iconic rainbows.

    • All classes will have access to bar counters. Lastly, behind the main deck, ANA has created a multi-purpose room where new mothers will be able to tend to their babies and passengers will be able to change before arriving at their destination.

    • 4.Concept

      ANA also created a new concept name called “ANA HAWAii.” By flipping the “ii” 180 degrees, it turns into two exclamation points. This symbolizes the numerous excitements that passengers are able to experience including cabin features, and promotions, as well as the grand opening of a new ANA Lounge at Honolulu Airport.

    All images by ANA.

ACPA: Canada’s aviation fatigue rules less safe than US

The Air Canada Pilots Association, the largest single pilot group in Canada – representing more than 4,000 professional pilots across Canada who fly the vast majority of Canadian overseas flights, is gravely disappointed that Minister Garneau and the federal government are moving forward with substandard fatigue rules.

“To say that we are profoundly disappointed is an understatement. These substandard rules leave a two-hour gap between the maximum flight time for Canadian pilots flying at night, compared to what’s recommended by NASA’s Ames Research Centre, and two and a half hours longer than what U.S. pilots are allowed to fly,” said Captain Matt Hogan, Chair of the ACPA Master Elected Council. “It is unbelievable that in the face of scientific evidence and international best practice our government expects pilots to fly two hours longer than what NASA says is safe.”

The new rules will significantly impact Air Canada pilots flying for Air Canada Rouge, who will be subject to weaker fatigue regulations than on Air Canada’s mainline. ACPA had proposed that measures be put in place to protect all pilots flying overseas long-haul flights at night.

“This is the first time in 20 years that Canada has updated its fatigue rules, yet here the government is delaying implementation until 2022 for smaller operators,” said Milt Isaacs, CEO of ACPA. “The government’s own statistics conclusively prove that it’s these very pilots who need the most protection. It’s unacceptable that they’re forced to wait the longest for the new rules.”

Almost every prescriptive limit set out in the government’s regulations can be bypassed, thanks to the government’s Fatigue Risk Management System (FRMS). The government spent a decade developing these new rules, and operators now have a way to bypass the new regulations. By the government’s own estimation, FRMS is expected to be implemented by operators on up to 20% of regulated flights, meaning that one fifth of flights would essentially have no effective oversight.

Statement from the Transportation Safety Board of Canada chair on the release of new air fatigue regulations

Today, the Minister of Transport announced new fatigue regulations to improve air travel safety for passengers and flight crews. The Transportation Safety Board of Canada (TSB) is pleased to see that the Minister is taking action to address this key safety issue.

Since the early 1990s, the TSB has identified fatigue as a contributing factor or a risk in at least 34 air occurrences. In October 2018, the TSB issued a call to action by adding this key safety issue to its Watchlist 2018. More specifically, the TSB asked for updated flight and duty-time regulations, as well as for air operators to implement fatigue risk management systems suited to their specific operations. The new regulations and standards announced today are a significant step in addressing this key safety issue. We look forward to a timely implementation of the new regulations and continued strong action from both the regulator and industry to reduce the risks associated with fatigue in the air transportation industry.

Fatigue is also a key safety issue in the Rail and Marine transportation industries. The TSB calls upon the Minister to take similar steps to address the risks associated with fatigue in these other industries. See Fatigue in the transportation industry.

The TSB is an independent agency that investigates marine, pipeline, railway and aviation transportation occurrences. Its sole aim is the advancement of transportation safety. It is not the function of the Board to assign fault or determine civil or criminal liability.

Risk factors, mitigation strategies and fatigue management tools

Fatigue is widely recognized as a hazard in the transportation industry that must be managed. Mitigating the risk of fatigue requires understanding it and implementing effective countermeasures.

According to scientific research,Footnote 1 to help prevent the risk of fatigue, sleep should ideally occur at night in a period of seven to nine continuous hours, so that all stages of sleep occur during each sleep period. Because of the daily (circadian) rhythm, the human body is physiologically ready for sleep at night and for activity during the day. No matter the amount of rest we get, overall performance and cognitive functioning are at their worst during the nighttime period. The body’s circadian rhythm also makes any sleep that occurs during the day less restorative than nighttime sleep.

Risk factors

Fatigue can impair human performance in ways that can lead to accidents. This is why the TSB routinely investigates if fatigue was present in an occurrence, if it played a role, and if the operator had practices in place to effectively manage the associated risks.

  • Sleep disruptions โ€” Depending on the stage in which it occurs, sleep disruption may affect physiological functioning and/or cognitive functioning, and elevates the risk of fatigue. The risk increases when the quality or quantity of sleep has been reduced within the previous three days (acute sleep disruption) or when sleep disruptions have been sustained for periods longer than three consecutive days (chronic sleep disruption).
  • Continuous or prolonged wakefulness โ€” Being awake for more than 17 hours heightens the risk of fatigue.
  • Circadian rhythm effects โ€” Changing sleep-wake patterns too quickly, or working at a time of day at which our body is expecting sleep can cause circadian rhythms to desynchronize, leading to performance impairments.
  • Sleep disorders โ€” Many disorders result in higher than normal levels of fatigue if they are untreated or not managed properly. Three of the more common sleep disorders are insomnia, obstructive sleep apnea and periodic limb movement disorder.
  • Individual factors โ€” A person’s ability to obtain restorative sleep may be influenced by individual factors, including certain illnesses, the use of drugs or medication that affect sleep or sleepiness, or characteristics such as morningness/eveningness, or one’s capacity to nap.

Mitigation strategies

To effectively manage the risks of fatigue in the transportation industry, organizations must adopt a proactive approach that includes, as a minimum, compliance with regulations and an education program that enables employees to identify fatigue, and take preventative measures that go beyond the regulations.

Work/rest requirements

To minimize the risk of fatigue, the following regulations apply in the transportation industry:

  • Sectionย 320 of the Marine Personnel RegulationsFootnote 2 requires that the master and every crew member of Canadian vessels have
    1. at least six consecutive hours of rest in every 24-hour period, and
    2. at least 16 hours of rest in every 48-hour period; and

    The master shall also ensure that

    1. not more than 18 hours but not less than six hours elapse between the end of a rest period and the beginning of the next rest period.
  • Subsectionย 5.1.1 of the Work/Rest Rules for Railway Operating EmployeesFootnote 3 requires that

    The maximum continuous on-duty time for a single tour of duty operating in any class of service, is 12 hours, except work train service for which the maximum duty time is 16ย hours. Where a tour of duty is designated as a split shift, as in the case of commuter service, the combined on-duty time for the two on-duty periods cannot exceed 12ย hours.

  • According to the Canadian Aviation Regulations (CARs), subsectionย 700.16(1),Footnote 4

    Subject to subsections (5) and (7), no air operator shall assign a flight crew member for flight duty time, and no flight crew member shall accept such an assignment, if the flight crew member’s flight duty time will, as a result, exceed 14 consecutive hours in any 24 consecutive hours. Where the flight is conducted under Subpart 4 or 5 using an aircraft other than a helicopter, flight duty time shall include 15 minutes for post-flight duties.

Education and awareness

The prevention of fatigue in the workplace is a shared responsibility between an organization and its employees.

An organization can help prevent fatigue by

  • educating employees on the causes and mitigation of fatigue;
  • defining appropriate policies and procedures;
  • ensuring that the working environment and scheduling system minimize the risk of fatigue;
  • striving for continual improvement in reducing the risk of fatigue.

Employees can help prevent fatigue by

  • recognizing the signs of fatigue in themselves and in co-workers;
  • taking action to ensure that fatigue arising from activities inside or outside of work does not lead to performance issues;
  • making effective use of appropriate countermeasures if or when fatigue occurs, e.g., consuming caffeine; turning on a bright light; engaging in exercise; exposing oneself to intermittent loud noise; getting fresh (cool) air; engaging in conversation.

Current fatigue management tools

Marine sector

Fatigue management and awareness training materials were developed for marine pilots in response to TSB Recommendation M96-18. These materials include the Fatigue Management Guide for Canadian Marine Pilots (TP 13959) and the Trainer’s Handbook TP 13960.

On 31 May 2018, the TSB issued Recommendations M18-01 and M18-02 to help ensure that watchkeepers whose work and rest periods are regulated by the Marine Personnel Regulationshave the tools needed to recognize and address the risks of fatigue (read more about New and previous TSB recommendations to address the risk of fatigue in the marine sector).

The United States Coast Guard has developed a Crew Endurance Management System to assist in managing the risk factors that can lead to human error and performance degradation in maritime work environments.

Rail sector

Transport Canada guidance material (Fatigue Management Plans: Requirements and Assessment Guidelines) helps companies develop fatigue management plans that meet the industry’s Work/Rest Rules for Railway Operating Employees.

In 2017, Transport Canada announced its intent to amend the rail safety regulatory framework,Footnote 5 which may result in amendments to the Work/Rest Rules for Railway Operating Employees and the Railway Safety Management System Regulations, 2015 or the development of new regulations to address fatigue in the rail industry.

Aviation sector

Transport Canada provides guidance, in the form of a toolbox, to companies that adopt Fatigue Risk Management Systems (FRMS) in accordance with the CARs.

In 2017, Transport Canada proposed amendments to the CARs to mitigate the effects of fatigue with new hours of work and rest provisions.Footnote 6

WestJet comment on flight crew fatigue regulations

WestJet today provided the following comment on federal Transport Ministerย Marc Garneau’sย flight crew fatigue regulations.

“The safety of our guests and our crew is of utmost importance,” saidย Scott Wilson, WestJet Vice-President, Operations. “We welcome the Minister’s announcement outlining the move to new flight and duty time regulations.ย Utilizing scientific principles on fatigue will provide prevention and mitigation while aligning with international standards and best practices.”

As outlined in the new regulations, WestJet will work to implement the updated crew fatigue standards over the next 24 months.

WestJet has provided safe flying to Canadians since 1996 and now operates more than 700 daily flights to more than 100 destinations across North America, Central America, the Caribbean and Europe.

United Airlines announces largest international route expansion in San Francisco

United Airlines today announced its largest ever international network expansion from its hub at San Francisco International Airport. The airline will offer Bay Area customers nonstop year-round service to Toronto and Melbourne, Australia and seasonal service to New Delhi. United also announced it will begin a second daily flight between San Francisco and Seoul, South Korea. All routes subject to government approvals. In addition to the new routes, in 2019, United will begin new year-round nonstop service between San Francisco and Auckland, New Zealand, Tahiti, French Polynesia and Amsterdam.

“This route expansion solidifies United’s position at San Francisco as the gateway airline serving destinations across the Pacific, the continental United States, as well as to Europe and beyond,” said Oscar Munoz, United’s CEO. “It serves as a fitting capstone to all our efforts that made 2018 a breakthrough year for United, from delivering strong financial performance to currently leading in on-time departures for the second year in a row.”

Since 2013, United Airlines has added 12 new international destinations from San Francisco. With these new flights, United will serve 29 international destinations from San Francisco, including eight cities in Europe, India, and the Middle East, seven in North America, and 14 in Asia and Oceania. United, the largest airline at San Francisco International Airport, operates more than 300 daily flights.

United has been a Bay Area company for 90 years and employs 14,000 people in the region, including 2,500 industrial jobs at its maintenance base, which recently celebrated its 70th anniversary of operation. United continues to invest in the airport, this year opening the 28,000-square foot Polaris lounge near Gate G92 in International Terminal G.

San Francisco to Amsterdam

United recently announced it will offer nonstop daily year-round service between San Francisco and Amsterdam. With this new flight, United will be the first U.S. carrier to fly between California and Amsterdam. United currently serves Amsterdam nonstop from its hubs in Chicago, Houston, New York/Newark and Washington, D.C. The new San Francisco service begins on March 30, 2019 and will be operated with Boeing 787-9 Dreamliner aircraft.

San Francisco to Melbourne, Australia

Offering the most service between the U.S. West Coast and Australia by any U.S. carrier, United is adding new nonstop year-round service between San Francisco and Melbourne three times per week, beginning October 29, 2019. For more than 35 years, United has offered nonstop service to Australia. Today, United offers nonstop service to Sydney from Houston, Los Angeles and San Francisco and provides nonstop service between Los Angeles and Melbourne. United operates all flights between the U.S. and Australia with Boeing 787-9 Dreamliner aircraft.

San Francisco to New Delhi, India

United’s new seasonal service between San Francisco and New Delhi enables business and leisure travelers nonstop access from the U.S. West Coast. The new flight will connect customers from more than 80 cities to India with just one stop in San Francisco. United currently offers nonstop service to Mumbai and New Delhi from New York/Newark. Seasonal service begins on December 5, 2019, with Boeing 787-9 Dreamliner aircraft.

San Francisco to Seoul, South Korea

United is adding a second flight โ€“ flown four times per week โ€“ between San Francisco and Seoul, South Korea. The airline has served Seoul for more than 30 years from San Francisco. The second flight will provide customers with new time and itinerary options, while providing convenient connections to more than 80 destinations. The additional flights begin on April 1, 2019 and will be operated with Boeing 777-200ER aircraft.

San Francisco to Toronto, Canada

United’s new twice-daily nonstop year-round service between San Francisco and Toronto begins March 31, 2019, offering convenient connections for business and leisure travelers from throughout the western United States, Asia and the South Pacific. United currently offers more than 20 daily flights between Toronto and its hubs in Chicago, Denver, Houston, New York/Newark and Washington Dulles. In addition to Toronto, United operates daily nonstop service between San Francisco and Calgary and Vancouver. United will operate service with Boeing 737-800.

San Francisco to Pape’ete, Tahiti, extended to year-round

This fall, United began the only nonstop service offered by a U.S. carrier between the mainland U.S. and Tahiti with its San Francisco โ€“ Pape’ete flight. The airline recently announced it is extending its Tahiti schedule to year-round service from San Francisco. Year-round service on Tuesdays, Thursdays and Saturdays begins March 30, 2019. United operates Boeing 787-8 Dreamliner aircraft between San Francisco and Pape’ete.

San Francisco to Auckland, New Zealand, extended to year-round

Beginning March 30, 2019, United will extend service between its West Coast hub in San Francisco and Auckland to year-round with three-times-weekly service. In partnership with Air New Zealand, United’s flight arriving in Auckland offers passengers more than 20 connections across the region and the return trip utilizes United’s extensive route network in San Francisco, which provides connections to the United States, Canada, and Latin America. United’s extended service between San Francisco and Auckland will operate with Boeing 777-200ER aircraft.

2019 new international routes

Flight

From

To

Frequency

Depart*

Arrive*

Aircraft

UA104

San Francisco

New Delhi

Daily

7:15 p.m.

12:45 a.m. +2 days

787-9

UA105

New Delhi

San Francisco

Daily

4:00 a.m.

6:10 a.m.

787-9

UA060

San Francisco

Melbourne

Tue/Thur/Sat

10:50 p.m.

9:40 a.m. +2 days

787-9

UA061

Melbourne

San Francisco

Mon/Thur/Sat

11:40 a.m.

6:50 a.m.

787-9

UA805

San Francisco

Seoul

Mon/Tue/Thur/Sat

4:55 p.m.

9:35 p.m. +1 day

777-200ER

UA806

Seoul

San Francisco

Mon/Wed/Thur/Sat

11:25 a.m.

6:10 a.m.

777-200ER

UA565

San Francisco

Toronto

Twice daily

10:25 a.m.

11:00 p.m.

6:30 p.m.

7:00 a.m +1 day

737-800

UA459

Toronto

San Francisco

Twice daily

7:15 a.m.

7:21 p.m.

9:54 a.m.

9:55 p.m.

737-800

UA968

San Francisco

Amsterdam

Daily

2:55 p.m.

10:20 a.m. +1 day

787-9

UA969

Amsterdam

San Francisco

Daily

2:50 p.m.

4:50 p.m.

787-9

*Schedules subject to change

2019 international route year-round extensions

Flight

From

To

Frequency

Depart*

Arrive*

Aircraft

UA917

San Francisco

Auckland

Tue/Thur/Sat

11:10 p.m.

7:20 a.m. +2 days

777-200ER

UA916

Auckland

San Francisco

Mon/Thur/Sat

2:30 p.m.

6:40 a.m.

777-200ER

UA115

San Francisco

Pape’ete

Tue/Thur/Sat

1:15 p.m.

6:55 p.m.

787-8

UA114

Pape’ete

San Francisco

Tue/Thur/Sat

9:15 p.m.

8:25 a.m. +1 day

787-8

*Schedules subject to change