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United launches nonstop San Francisco-Paris service

United Airlines (Chicago) yesterday (April 26) launched daily nonstop service from San Francisco to Paris (CDG).

Flight UA 990 departs San Francisco daily at 2:45 p.m. (1445) and arrives at Paris Charles de Gaulle Airport at 10:45 a.m. (1045) the next day. For the return, flight UA 991 departs Paris at 10:05 a.m. (1005) and arrives in San Francisco at 1 p.m. (1300) the same day. (All times are local.)

United operates this new service with Boeing 767-300 aircraft, which offer 30 flat-bed seats in United BusinessFirst, 49 seats in United Economy Plus and 135 seats in United Economy. The BusinessFirst cabin includes 15.4-inch touchscreen monitors for personal on-demand entertainment, electrical and USB outlets, iPod jacks and five-course meals with fine wines. Seats in Economy Plus offer customers more legroom to stretch out and relax. Each seat in United Economy features a 9-inch touchscreen with personal on-demand entertainment, and all rows include access to electrical outlets.

San Francisco is United’s largest West Coast hub. With approximately 9,000 employees in the Bay Area, United offers nearly 300 flights a day from San Francisco International Airport, more than any other airline, including nearly 30 daily nonstop flights to more than 15 international destinations.

United also operates an extensive maintenance center at San Francisco International Airport, where the airline’s technicians are completing a multi-year project to upgrade the airline’s cabins with new interiors, flat-bed seats and personal on-demand entertainment in United Global First and United BusinessFirst, and new entertainment systems for customers in United Economy. United’s San Francisco-based technicians are also outfitting the airline’s fleet with satellite Wi-Fi.

Copyright Photo: Mark Durbin. Boeing 767-322 ER N668UA (msn 30024) with Blended Winglets is tugged at the San Francisco hub.

United Airlines:

United Airlines extends its Newark airport lease for 20 years, will invest $150 million

United Airlines (Chicago) and the Port Authority of New York and New Jersey have signed a 20-year lease extension through which United will maintain its significant presence at Newark Liberty International Airport and make further investments to ensure the airport remains one of the country’s premier global gateways.

United and the United Express carriers will continue their exclusive use of Terminal C and will continue to operate flights at Terminals A and B. Additionally, the airline will invest $150 million in ongoing improvements throughout the term of the lease. While Terminal C is already one of the nation’s most modern international terminals, United will further develop its concourse areas and improve baggage handling.

From Newark Liberty, United offers more than 400 flights daily to more than 150 destinations in North and South America, Europe, the Middle East and Asia. Its location and rail links make Newark Liberty the most convenient major airport for travelers originating in north and central New Jersey, parts of New York City and southern New York State. With more than 13,000 Newark-based employees, United connects the region to more of the world than any other airline.

United Investments at Newark Hub

Since 1981, United and its predecessor carriers with Newark hubs – Continental and Peoplexpress – have built on a commitment nearly three decades old to expand and modernize Newark Liberty and establish a hub operation that would attract passenger revenue and economic growth to the region. That commitment was the first of any major airline at the New York-area airports.

In 1985, Peoplexpress joined with the Port Authority to complete the construction of Terminal C, a project which Continental acquired following its 1987 merger with Peoplexpress.

In 2001, Continental’s Global Gateway initiative, a $3.8 billion public-private partnership, brought new AirTrain rail connections – the New York area’s only on-airport rail connection with direct access to New York’s Penn Station and the northeast corridor – along with new roadways, parking garages, expanded electronic ticketing facilities, new terminal designs to facilitate more efficient security screening and an automated baggage handling system.

Since 2010, United has invested in its facilities at Liberty to improve customer service and co-worker experience.

The airline broke ground in January 2013 on a new widebody maintenance hangar at Liberty, a $35 million investment that economic development officials say will create 200 jobs and generate $12 million in wages and $52 million in economic activity before its completion, scheduled for year-end.

United continues to work in conjunction with the Transportation Security Administration on a $100 million “in-line” baggage-screening system that, upon completion by year-end, will speed the movement of checked bags between the check-in counter and United aircraft.

The airline also is designing a new $65 million catering facility at Liberty.

United’s Airport Facility Improvements

United and its airport partners are investing more than $1 billion in improvements to United’s airport facilities worldwide.

In addition to the widebody maintenance hangar under construction at Liberty, United broke ground in October 2012 on a $45 million widebody maintenance facility at Washington Dulles International Airport, a major United hub and gateway to Europe and the Middle East.

At Terminal B at George Bush Intercontinental Airport in Houston, where later this month United will open the first phase of an extensive terminal renovation project, the airline is redesigning the seat layout in the gate areas, offering electric power at nearly two-thirds of the seats and space for carry-on baggage. The airline is similarly retrofitting its gate areas in Terminal 2 at Chicago O’Hare International Airport later in 2013. Approximately one-third of United and United Express flights operate to and from Houston Bush and Chicago O’Hare.

United Club Lounges

On December 21, 2012, United unveiled its new airport lounge concept with the grand reopening of the airline’s United Club lounge in Terminal 2 at Chicago O’Hare Airport. The 13,300 square foot United Club features a completely redesigned interior that reflects elements of flight and travel. United has outfitted the club with an expansive bar and lounge area, dynamic lighting, redesigned furniture and additional workstations and power outlets.

United is spending more than $50 million in 2013 to renovate several of the airline’s 51 United Club locations.

Co-worker Breakrooms

United is also investing in facilities for co-workers to offer them more comfort during breaks and enable them to deliver better service to customers. The airline anticipates completing in May an extensive renovation of breakrooms at Washington Dulles for co-workers in customer service, ramp operations and technical operations. The renovations include new furniture, appliances and durable flooring and wall coverings. United plans to begin similar renovations this year at Chicago O’Hare and later at its other U.S. hub airports.

Copyright Photo: Paul Denton. Boeing 767-322 ER N652UA (msn 25390) prepares to depart from Geneva bound for the Newark Liberty hub.

United Airlines:

United Continental Holdings reports third quarter net income of $520 million excluding special charges, only $6 million with the charges

United Continental Holdings, Inc. (United Airlines) (Chicago) reported third-quarter 2012 net income of $520 million, or $1.35 per diluted share, excluding $514 million of net special charges. Including special charges, UAL reported third-quarter 2012 net income of $6 million, or $0.02 per diluted share.

UAL third-quarter consolidated passenger revenue decreased 2.6 percent year-over-year. Third-quarter consolidated passenger revenue per available seat mile (PRASM) decreased 1.3 percent compared to the same period in 2011.
Consolidated unit costs (CASM) holding fuel rate and profit sharing constant and excluding special charges and third-party business expense increased 2.5 percent year-over-year on a consolidated capacity reduction of 1.4 percent. Third-quarter consolidated CASM increased 6.6 percent year-over-year.
UAL ended the third quarter with $7.2 billion in unrestricted liquidity.

Third-Quarter Revenue and Capacity

For the third quarter of 2012, total revenue was $9.9 billion, a decrease of 2.6 percent year-over-year. Third-quarter consolidated passenger revenue decreased 2.6 percent to $8.8 billion, compared to the same period in 2011.

Consolidated revenue passenger miles (RPMs) decreased 1.5 percent on a consolidated capacity (available seat miles) decrease of 1.4 percent year-over-year for the third quarter, resulting in a third-quarter consolidated load factor of 85.2 percent.

Consolidated yield for the third quarter of 2012 decreased 1.2 percent year-over-year. Third-quarter 2012 consolidated PRASM decreased 1.3 percent compared to the same period in 2011.

Mainline RPMs in the third quarter of 2012 decreased 1.9 percent on a mainline capacity decrease of 1.4 percent year-over-year, resulting in a third-quarter mainline load factor of 85.7 percent. Mainline yield for the third quarter of 2012 decreased 1.5 percent compared to the same period in 2011. Third-quarter 2012 mainline PRASM decreased 2.0 percent year-over-year.

Passenger revenue for the third quarter of 2012 and period-to-period comparisons of related statistics for UAL’s mainline and regional operations are as follows:

	3Q 2012 Passenger Revenue (millions)	Passenger Revenue vs. 3Q 2011	PRASM vs. 3Q 2011	Yield vs. 3Q 2011	Available Seat Miles vs. 3Q 2011

Domestic	$3,325	(5.8%)	(4.2%)	(2.6%)	(1.7%)

Atlantic	1,591	(8.0%)	(4.5%)	(3.7%)	(3.7%)
Pacific	1,450	11.0%	9.9%	7.2%	1.0%
Latin America	627	(6.8%)	(8.3%)	(9.4%)	1.6%
International	3,668	(1.1%)	0.0%	(0.7%)	(1.1%)

Mainline	6,993	(3.4%)	(2.0%)	(1.5%)	(1.4%)
Regional	1,781	0.5%	1.6%	(0.9%)	(1.1%)

Consolidated	$8,774	(2.6%)	(1.3%)	(1.2%)	(1.4%)

Year-over-year cargo and other revenue in the third quarter of 2012 decreased 2.3 percent, or $27 million, to $1.1 billion.

Third-Quarter Costs

Total operating expenses, including special charges, increased $473 million, or 5.1 percent, in the third quarter compared to the same period of 2011. Third-quarter 2012 operating expenses, excluding fuel, profit sharing, special charges and third-party business expense, increased $92 million, or 1.7 percent, year-over-year. Third-party business expense was $55 million in the third quarter.

Both consolidated and mainline CASM, excluding special charges and third-party business expense, increased 2.3 percent in the third quarter of 2012 compared to the same period of 2011. Third-quarter consolidated and mainline CASM, including special charges, increased 6.6 and 7.5 percent year-over-year, respectively.

In the third quarter, consolidated and mainline CASM, excluding special charges and third-party business expense and holding fuel rate and profit sharing constant, increased 2.5 percent and 2.0 percent, respectively, compared to the results for the same period of 2011.

Third-Quarter Liquidity and Return on Invested Capital

UAL ended the third quarter with $7.2 billion in unrestricted liquidity, including $500 million of undrawn commitments under a revolving credit facility. During the third quarter, the company had gross capital expenditures of $412 million. The company made debt and principal payments under capital lease of $487 million including $104 million of prepayments in the third quarter. The company’s return on invested capital for the 12 months ended Sept. 30, 2012, was 9.3 percent, below the company’s goal of a 10 percent return over the business cycle.

Third-Quarter 2012 Events

United recorded a U.S. Department of Transportation domestic on-time arrival rate of 72.4 percent and a system completion factor of 98.6 percent for the quarter. For international flights, United recorded an on-time arrival rate of 71.0 percent. The on-time arrival rates are based on flights arriving within 14 minutes of scheduled arrival time.
On Aug. 2, the company reached an agreement in principle for a joint collective bargaining agreement with the Air Line Pilots Association representing pilots from the company’s United and Continental subsidiaries. Flight attendants from the company’s Continental and Continental Micronesia subsidiaries ratified new labor agreements, and the company began the joint collective bargaining process with the Association of Flight Attendants, which represents all flight attendants. The company and the International Association of Machinists announced that they would engage in expedited joint collective bargaining agreement negotiations for fleet service employees, passenger service employees and certain other work groups. The company is also in the process of commencing joint negotiations with the International Brotherhood of Teamsters, which represents maintenance technicians.
United employees earned cash incentive payments totaling $5 million for exceeding 80 percent domestic on-time arrival performance for the month of September.
United took delivery of its first Boeing 787. United is the first North American carrier to take delivery of the 787, and the aircraft is the first of five new Dreamliners the airline expects to receive this year from its total order for 50 of the aircraft.
United announced routes for its Boeing 787 aircraft, in addition to the previously announced service from its Denver hub to Tokyo Narita, including service between its Houston hub and Lagos, Nigeria, and from its Los Angeles hub to Tokyo Narita and Shanghai. The airline will also operate Dreamliner service from its Houston hub to Amsterdam and London Heathrow on a temporary basis.
The company announced an order to purchase 150 narrowbody Boeing 737 aircraft, including 100 Boeing 737 MAX 9 aircraft and 50 Boeing 737-900ER aircraft for delivery between 2013 and 2022. These new aircraft will allow United to replace older, less-efficient aircraft to reduce fuel and operating costs, enhance the customer experience and maximize network opportunities.
During the quarter, United launched service from Newark to Istanbul. In addition, the carrier launched service from San Francisco to Raleigh-Durham, N.C., from Denver to Shreveport, La., and from Newark to Columbia, S.C. United also announced 12 new routes during the quarter, including flights from its San Francisco hub to Taipei, Taiwan, and Paris, as well as from Washington, D.C. to San Salvador, from Cleveland to Nashville and from Chicago to Monterrey, Mexico, Thunder Bay, Canada, and Nassau, Bahamas.
Emphasizing the importance of service and reliability, United awarded new Ford vehicles to 11 employees for their perfect attendance. Thousands of employees were eligible, and United selected the winners during a random drawing.
United now has 180 airplanes featuring DIRECTV®, offering customers more live television access than any other airline in the world.
United Economy Plus seating is now on 90 percent of United’s entire mainline fleet, and the company continues to install flat-bed seats in premium cabins on its international fleet. United now has 159 aircraft featuring flat-bed seats, more than any other U.S. carrier.
United launched its MileagePlus Digital Media Store, a first-of-its-kind in the airline industry, giving MileagePlus members the opportunity to use miles for music tracks, albums and movies.

United Airlines:

United Airlines’ Boeing 767-300 diverts to Boston after the crew finds a “suspicious” camera

United Airlines (Chicago) flight UA 956 from Newark to Geneva with 157 passengers and 11 crew members last night diverted from over the Atlantic Ocean back to Boston after a “suspicious” camera was found stuffed into a seat back. None of the passengers on board claimed the camera. The camera belonged to a pasenger on a previous flight.

The full story and video from ABC: CLICK HERE

United Airlines:

United to launch nonstop Newark-Istanbul flights tomorrow

United Airlines (Chicago) introduces its first-ever service to Turkey this weekend with the launch of daily nonstop service between Newark Liberty International Airport and Istanbul’s Ataturk International Airport, beginning tomorrow (July 1).

Flight UA 904 is scheduled to depart Newark Liberty daily at 7:27 p.m. (1927) and arrive in Istanbul at 12:20 p.m. (1220) the next day. The return flight, UA 905, is scheduled to depart Istanbul daily at 1:55 p.m. (1355) and arrive in Newark at 6:02 p.m. (1802) the same day (all times local). Flying times are nine hours, 53 minutes eastbound and 11 hours, seven minutes westbound.

Initially, the service will operate with a three-cabin Boeing 767-300 aircraft, featuring a total of 183 seats – six in United Global First, 26 in United BusinessFirst and 151 in United Economy, including 67 Economy Plus seats. Later this summer, United plans to fly this route with its newly-configured Boeing 767-300, which features 30 seats in United BusinessFirst, 49 in Economy Plus and 135 in Economy. Customers traveling in BusinessFirst in this enhanced aircraft will enjoy flat-bed seats, a 15.4″ touchscreen monitor delivering on-demand inflight audio/video content, electrical and USB outlets, an iPod jack and a five-course meal with fine wines. Customers in Economy Plus will benefit from more legroom and more recline than Economy seats. Each Economy Plus and Economy seat in this upgraded aircraft features a 9″ touchscreen on-demand inflight entertainment system, and all Economy rows have access to electrical outlets.

United Airlines: