Due to a warning strike at German airports this morning it is expected that some flight operationsto and from Frankfurt, Munich, Düsseldorf, Berlin, Hamburg and Cologne will be affected throughout the afternoon and evening of 21 March 2013.

Lufthansa regrets any inconvenience to Lufthansa passengers caused by the strike measures and will do its utmost to minimise impacts on passengers. Passenger support and service has paramount priority.

All Lufthansa passengers are urged to check the status of their flight before beginning their journey at My bookings.

If your flight is operating, please plan for some extra time when travelling to the airport, as you may experience longer waiting times in the terminals.

Check currently cancelled flights under

Cancelled flights

Passengers whose flights have been cancelled are kindly asked to check on

Online Check-in

if they have already been checked in on an alternative flight. If this is the case, the boarding pass for the new flight can instantly be created online.

Affected passengers please check the status of their booking prior to departure at

My bookings

You might find an alternate flight and can check-in for it here.

Up-to-date information on your Lufthansa flights is available under

Flight status

If your flight to/from Germany has been cancelled:

Affected passengers can refund or rebook their flights free of charge. If your flight has been cancelled and you cannot use the self-service options above, passengers in Germany can contact our Service Center toll-free on 0800-850-60-70* or via one of our local phone numbers.

*toll-free from German landlines

Passengers travelling within Germany whose flights have been cancelled due to the weather may alternatively travel by train with Deutsche Bahn.

To do this, please exchange your etix for a travel voucher under My Bookings or at a Lufthansa check in machine. When exchanging the voucher online you can either print the travel voucher or send it per E-mail/SMS to your mobile phone.

If you do not have the time to exchange your ticket online or at the machine, we recommend you purchase a regular train ticket. In this case we kindly ask for your understanding that you will then be refunded the unused portion of your ticket. As the reason for cancellation was force majeure we are unable to provide any compensation beyond the value of the unused ticket. Please contact your ticket issuing office after your travel for a refund of your unused ticket.

You can receive current travel information under Deutsche Bahn or on your mobile phone via m.bahn.de.

Your baggage could not be forwarded on the alternative flight/train.

In order to deliver your baggage please fill in our Lufthansa Baggage form or please contact the Lufthansa baggage tracing counter as soon as you arrive at your destination. For status updates on your missing baggage please go to Lufthansa baggage tracing online. Check here for further information on baggage liability.