Tag Archives: Air Canada Jetz

Air Canada announces its summer schedule, will operate Jetz aircraft on scheduled routes

Air Canada haas made this announcement:

  • New summer schedule includes nearly 100 destinations in Canada, the U.S. and worldwide
  • Options for new, fully-transferable voucher or Aeroplan Miles with 65% bonus starting June 1 mean more choices and flexibility for rebooking flights should travel plans change
  • Air Canada CleanCare+ biosecurity program offers greater protection from COVID-19 during all stages of the journey

Air Canada is offering customers a choice of nearly 100 destinations in Canada, the U.S. and around the world with an abridged schedule this summer. To ensure customers can book with confidence, the airline has implemented the Air Canada CleanCare+ biosecurity program and is introducing new cancellation options retroactive to March 1, 2020, to give customers greater flexibility and choice should their travel plans change for any reason.

“Air Canada has put in place an abridged summer schedule offering a choice of nearly 100 destinations across Canada, in the U.S. and internationally. As we emerge from the COVID-19 pandemic, during which as much as 95 per cent of our flights stopped operating and which has left us flying to less than half last year’s destinations, our customers are expressing their eagerness to travel,  where it is safe to do so. We are accordingly gradually opening for sale flights for the summer and beyond as we rebuild our network, leveraging our strong position as a global airline. Air Canada is ready for take-off, and we look forward to welcoming our customers onboard,” said Lucie Guillemette, Executive Vice President and Chief Commercial Officer at Air Canada.

“While the world is making great progress against COVID-19, we know we must remain vigilant, which includes being flexible. This is why we are introducing two new solutions for customers should their travel plans change. In addition to our regular goodwill policies, starting June 1 we will offer customers the choice of a travel voucher with no expiry date that is fully transferable or to convert their booking into Aeroplan Miles and get an additional 65% bonus miles. Both options, retroactive to March 1, give customers greater confidence and flexibility to plan and book travel with Air Canada,” said Ms. Guillemette.

“Finally, to further ensure the safety of our customers and employees, we have introduced Air Canada CleanCare+, a comprehensive biosecurity program to reduce the risk of the spread of COVID-19. Air Canada CleanCare+ works through multi-layered measures that limit unnecessary interactions, require the use of personal protective equipment and employ state-of-the-art cleaning techniques onboard our aircraft. We have further committed to adopt new strategies and technologies as they become available.”

Summer Schedule

Due to COVID-19, Air Canada has had to abridge its selling schedule for summer 2020, with 97 destinations down from 220 last year, which nonetheless offers wide opportunities for travel and connectivity. Within Canada, the schedule will increase from 34 routes in May to 58 routes in June, with more routes added in August and September.  Air Canada has also updated its schedule until the end of July with resumption of some services to the U.S., Caribbean, South American, European and Pacific markets.

As part of the new schedule, in accordance with provisions for air travel to the U.S. for Canadians, Air Canada will resume service to the U.S. on May 22, with six destinations being served by May 25, including New York-LaGuardia, Washington-Dulles, Los Angeles, San Francisco, Boston and Chicago. This is a reduction from 53 U.S. destinations served last year. There are tentative plans to resume more U.S. service as of June 22, pending regulatory changes and demand.

Internationally, Air Canada will continue to operate from its major hubs to key global destinations in June. This includes service from Toronto to Frankfurt, London, Zurich, Tokyo and Tel Aviv; from Montreal to Frankfurt, London, Paris and Brussels; and from Vancouver to London, Hong Kong, Tokyo, and Seoul.

International services will expand further starting in June and early July, including: Montreal to Athens, Rome, Geneva; Toronto to Munich, Lisbon, Amsterdam, Rome and Athens; Calgary to Frankfurt; and, subject to government approval, Vancouver to Shanghai. 

Flexible Booking and Cancellation Policies

Under a revised goodwill policy, new bookings made up to June 30, 2020 can be changed without fees for original travel between March 1, 2020 and June 30, 2021.

In cases where Air Canada cancels flights due to COVID-19, customers with refundable tickets will continue to have the option of refunds. Since January 1, 2020, Air Canada has refunded nearly $1 billion to customers.  Both customers with refundable and non-refundable tickets will have two new options to choose from:

  • An Air Canada Travel Voucher for the remaining value of their ticket that has no expiry date, is fully transferable and retains any residual value or;
  • The ability to convert the remaining value of their ticket into Aeroplan Miles, with 65 percent more value versus the normal rate for buying Miles.

For voluntary changes, customers with refundable tickets will continue to have the option of refunds or the above new options. For Air Canada customers with non-refundable tickets making voluntary changes on tickets issued up to June 30, 2020, with an original travel date between March 1, 2020 and June 30, 2021 inclusive, they have the option to choose from the two above new options of an Air Canada Travel Voucher or Aeroplan Miles.

The new goodwill policies and cancellation options are retroactive for customers with original travel between March 1, 2020 and June 30, 2021. Customers whose flights have been cancelled due to the impacts of COVID-19 and who have already received travel credit valid for 24 months, will be able to select one of the applicable options depending on their fare at aircanada.com beginning June 15, 2020. Customers with Aeroplan Flight Rewards can continue to cancel their redemption bookings free of charge through June 30, 2020.

While our favourite sports teams are on hiatus, we’re bringing our fleet of Air Canada Jetz aircraft to you. The spacious cabin, with only 58 seats, provides more comfort and personal space. Experience Air Canada Jetz on select flights starting June 1.

While our favourite sports teams are on hiatus, we’re bringing our special fleet of Air Canada Jetz Airbus A319 aircraft to you.

Beginning June 1, 2020 we’re introducing our Air Canada Jetz aircraft on select flights between Toronto – Montreal and Toronto – Ottawa.

Flights will be departing from prime gate locations and begin boarding only 25 minutes before departure. The aircraft features only 58 seats, as compared to the 120 seats on our mainline A319s – an exclusive offering and spacious cabin configuration providing more comfort and less waiting time when boarding and deplaning.

Air Canada Jetz Express

We’ve also introduced Air Canada CleanCare+ featuring new and existing biosecurity measures designed to keep you safe during your travel with us.

Air Canada Jetz Express seatsAir Canada Jetz A319s feature in-seat power and on-board Wi-Fi (available for purchase)

Air Canada Jetz Express seat mapFeaturing only 58 seats for quicker boarding and deplaning

Air Canada Jetz Express seats angleSpacious recliner seats with 42-49 inch seat pitch, as compared to our mainline A319 Business Class pitch of 37 inches.


Flight schedule

Flight Depart Arrives
AC 490 Toronto (YYZ) 09:20 Montreal (YUL) 10:34
AC 491 Montreal (YUL) 16:45 Toronto (YYZ) 18:04
AC 492 Toronto (YYZ) 19:05 Montreal (YUL) 20:19
AC 493 Montreal (YUL) 07:00 Toronto (YYZ) 08:19
AC 496 Toronto (YYZ) 07:00 Ottawa (YOW) 08:00
AC 497 Ottawa (YOW) 09:00 Toronto 10:04 (YYZ)
AC 498 Toronto (YYZ) 17:00 Ottawa (YOW) 18:00
AC 499 Ottawa (YOW) 19:00 Toronto (YYZ) 20:04

Since March 22, Air Canada Cargo has moved 15.3 million kilograms, equivalent to the weight of 95 Boeing 777-300s, of essential goods, from PPE for our front-line workers, fresh produce and medicine across Canada and the world.

All photos by Air Canada.

Air Canada and the Ottawa Senators sign a four-year partnership agreement

The Ottawa Senators have announced that they have partnered with Air Canada on a four-year agreement as the official airline partner of both the Ottawa Senators Hockey Club and Canadian Tire Centre.

“Air Canada is one of the greatest brands in Canada and one of the world’s top airlines. It’s an honour to welcome them back as a partner of the Ottawa Senators,” said Tom Anselmi, Ottawa Senators President and CEO.

“Air Canada is very proud of its association with the Ottawa Senators. This is a natural fit as we are Canada’s flag carrier and the Senators are the home team of our Nation’s Capital, playing Canada’s game. We look forward to deepening our engagement with the Ottawa community and we see many opportunities to do so through this exciting partnership,” said Andy Shibata, Managing Director, Brand, at Air Canada.

In addition to its continued collaboration on airline travel through Air Canada Jetz, Air Canada will also be engaging fans in the National Capital Region with unique new advertising and marketing activations, including the popular #ACFanFlight promotion. The social media contest involves people submitting, in writing, why their deserving nominee should receive complimentary airfare to and from Ottawa, from anywhere in the world, to attend a Senators game.

The Senators and Air Canada will then choose a deserving winner and provide a memorable day of personal experiences for the winner, complete with game tickets and much more. The contest will launch in January.

Air Canada Jetz (below) is the team’s trusted airline carrier which transports the Senators on each of their flights throughout North America during the 2017-18 season – more than 30,000 kilometers in the air as the team travels from coast to coast.

Below Copyright Photo: Air Canada Jetz (Air Canada) Airbus A319-114 C-GBIK (msn 831) and C-GBHN (msn 773) YYZ (TMK Photography). Image: 933592.

Air Canada Jetz (Air Canada) Airbus A319-114 C-GBIK (msn 831) and C-GBHN (msn 773) YYZ (TMK Photography). Image: 933592.

Air Canada Jetz:

Air Canada Jetz to fly for six NHL teams next season

Air Canada (Montreal) has announced a new six-year agreements with six of Canada’s professional teams for air transportation through Air Canada Jetz, its in-house, all-Premium Class charter service operated by mainline Air Canada pilots and flight attendants.

The six-year agreements begin at the start of the 2015-16 season and cover the Montreal Canadiens, the Ottawa Senators, the Toronto Maple Leafs, the Winnipeg Jets, the Calgary Flames and the Vancouver Canucks.

The service will be operated by Jetz, Air Canada’s in-house charter carrier, which uses Airbus A319 aircraft (above) outfitted with 58-Premium Class seats (below) to offer extra legroom and a private jet-like experience.

In addition to the six Canadian teams, Jetz also provides air transport services to the Colorado Avalanche.

Above Copyright Photo: TMK Photography/AirlinersGallery.com. Airbus A319-114 C-GAQZ (msn 740) sits at the Toronto base waiting for the next assignment.

Air Canada aircraft slide show: AG Airline Slide Show

Air Canada Jetz aircraft slide show: AG Airline Slide Show

Bottom Copyright Photo: Air Canada.

Air Canada Jetz seat (Air Canada)(LRW)

Air Canada is folding Air Canada Jetz, will fly seasonal Ottawa-Fort Lauderdale flights

Air Canada (Montreal) is giving up on its charter division called Air Canada Jetz.

Air Canada Jetz logo

According to the Ottawa Citizen, Air Canada has made a “business decision to exit this segment of the market,” which it has been operating since 2001. The division will shut down this year when the current contracts expire.

The division’s main customers are sports teams, entertainment bands and political parties.

Air Canada lists past and current customers:

Rogers Communications
Phil Collins
Bruce Springsteen
Rolling Stones
Spice Girls
United Jewish Association
American Express
And many more…
Professional sports teams:

Montreal Canadiens
Toronto Maple Leafs
Toronto Raptors
Edmonton Oilers
Calgary Flames
Vancouver Canucks
And more…

In other news, Air Canada has announced it will operate seasonal nonstop flights every Monday and Saturday from July 5 to September 1, 2014, between Ottawa and Fort Lauderdale/Hollywood, Florida.

Copyright Photo: Eddie/Maloney/AirlinersGallery.com (all other images by Air Canada). Airbus A320-211 C-FPWD (msn 231) touches down in Las Vegas.

Air Canada: AG Slide Show

Air Canda Jetz: AG Slide Show

Air Canada Jets VIP Redefined (Air Canada)(LR)

Air Canada and DOT reach settlement on charters

Air Canada (Montreal) and the U.S. Department of Transportation (DOT) have reached a settlement agreement that will permit Air Canada Jetz to continue to operate its NHL sports charters through the 2009-2010 season. However there will be changes to the next season.

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AC is banned from flying U.S. domestic charters


Please click on photo for full view, information and other photos.

Please click on photo for full view, information and other photos.

Air Canada (Montreal) will not be permitted to continue flying hockey charter flights domestically  between any two U.S. cities. NHL teams are now making other arrangements.


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