Tag Archives: boarding pass

Allegiant to charge for the printing of a boarding pass at the airport

Allegiant Air (Las Vegas) has announced a new initiative to encourage paperless boarding throughout its network, saving passengers time and money. Beginning tomorrow, September 2, 2014, customers who require the assistance of a ticket agent to print their boarding pass at the airport will pay a $5 charge per boarding pass printed. Customers who use a mobile boarding pass on their mobile device or tablet, or check-in online and print their boarding pass at home will save themselves the small fee, while helping the carrier keep fares low and ticket lines short.

Throughout 2013, Allegiant worked with many small and mid-size airports throughout its system to introduce mobile boarding pass scanners at the security checkpoints in every airport the carrier serves. Fifty-five of the airports Allegiant serves did not previously have scanners in place. Allegiant purchased scanners for these airports, worked with the airports and TSA to have them approved and installed and reached out to other carriers serving the airports to ensure that the mobile boarding pass scanners the company installed could be used by other airline passengers.

Travelers can avoid paying $5 to have their boarding pass printed at the airport by checking-in online or on the Allegiant2Go mobile app and using express bag drop or proceeding directly to the gate. Through the Allegiant2Go mobile app, available for free on Apple and Android mobile devices, customers may check-in for their flight 24 hours prior to scheduled departure, add seat assignments, priority boarding or additional baggage and receive their boarding pass directly on their phone or tablet. The mobile boarding pass option will save travelers the time and trouble of waiting in ticket counter lines.

This charge does not apply to passengers who are ineligible for advance check-in such as passengers traveling with pets in the cabin, or to passengers with disabilities who are unable to print or download boarding passes.

Copyright Photo: Jay Selman/AirlinersGallery.com. McDonnell Douglas DC-9-83 (MD-83) N881GA (msn 49708) departs from Las Vegas.

Allegiant Air:

JetBlue launches its automatic check-in systemwide

JetBlue Airways (New York) has issued this statement:

JetBlue Airways has announced the launch of automatic check-in, a technological enhancement that will allow customers to focus on their travel plans and not the need to get to a computer 24 hours before their flight departs to check-in.

Automatic check-in is the most recent step in the airline’s continued focus on making the JetBlue Experience even more convenient. This initial technological innovation removes the need for customers to ever have to check-in for their flights. Beginning today, eligible customers will receive an email 24 hours before their scheduled flight with a ready-to-print boarding pass, as well as the option to download a Mobile Boarding Pass via JetBlue iOS or Android mobile apps. With the printed boarding pass or mobile app, customers are ready to head to the airport, and on to their flight.

In addition to removing this occasionally burdensome check-in process, initiating the process a full 24 hours ahead of a flight is also expected to enable the ability to catch and notify customers of any information inconsistencies or issues with special service requests in a reservation that might otherwise remain unresolved until their arrival at the airport. For those customers not currently eligible for automatic check-in, or those customers who need to address outstanding requirements within their booking, the standard check-in notification process will remain in place.

“The idea of asking customers to jump an additional hurdle before their flight is an increasingly antiquated concept,” says Blair Koch, JetBlue Vice President Commercial and Shared Development Services. “By having the right systems in place, we can remove this step, and even help identify and prevent issues that can hinder customers from fully enjoying their travel experience.”

Eligible customers at launch include individuals who have booked domestic itineraries with Even More SpaceTM seats* and will expand to include additional customers as the program evolves over the next year. Expansion to include additional customers in assigned core seats, is expected to begin in 2015. International travelers and those customers who still have unassigned seats, become eligible later in the new year.

Read the analysis by Bloomberg Businessweek: CLICK HERE

Copyright Photos: JetBlue Airways. According to the airline; “Pass with flying colors! JetBlue’s mobile boarding pass program is now available in ALL domestic US cities. (So no need to dust off that printer, just be sure to show your mom how to do it!)”

JetBlue Airways:

Southwest rolls out mobile boarding passes nationwide

Southwest Airlines (Dallas) today (May 28) announced mobile boarding passes are now available for Customers traveling throughout the United States. Today’s announcement marks the completion of the domestic rollout of the technology that will make getting through the airport quicker and greener. With the airline’s mobile boarding passes, Customers can use their smartphones or other electronic devices to get through security checkpoints and to board their aircraft.

Testing began in the fall of 2013 in Austin, followed by successful pilot programs in Houston and Dallas.

According to the airline, “This announcement comes on the heels of an update last week to their iOS and Android apps adding information about upcoming trips to the homepage. Customers can now quickly view the information that matters most while traveling, like flight status, boarding position, and gate information. Travel information will update in the app beginning 24 hours prior to a flight allowing Customers to check in and access their mobile boarding pass from the homepage”.

Copyright Photo: Tony Storck/AirlinersGallery.com. Boeing 737-8H4 N8306H (msn 36983) with the new Aviation Partners Boeing Split Scimitar Winglets approaches the runway at the Baltimore/Washington (BWI) hub.

Southwest Airlines: