Tag Archives: Wi-Fi

American Airlines to add streaming video service to an additional 200+ aircraft

American Airlines (Dallas/Fort Worth) today made this announcement about expanding its streaming video service:

American Airlines 2013 logo

American Airlines is putting entertainment options in the hands of more customers by launching its streaming video service on more than 200 additional aircraft in its domestic mainline fleet.

American has already equipped more than 500 aircraft with seat-back video and streaming with its American Spotlight entertainment service. In May, American will add streaming to its fleet of Airbus A319s, A320s and A321s, with plans for some international widebody aircraft, further expanding customers’ access to inflight entertainment options in all cabins.

To celebrate the hundreds of hours of entertainment available on American Spotlight, American is inviting customers to enjoy select movies free of charge through the streaming service. Through June 30, customers can view any of the following six movies.

Big Hero 6
Captain America
Frozen
Guardians of the Galaxy
Into The Woods
Maleficent

In addition, American always offers free, exclusive programming from NBC Universal through streaming, seat-back and overhead entertainment.

The programming is stored on aircraft hardware, ensuring that customers receive high quality streaming; it is offered in addition to air-to-ground Wi-Fi service already offered on all mainline narrow body aircraft.

First-time streaming viewers simply open their browser, look for the Entertainment option and accept Gogo’s invitation to install the Gogo Video Player plug-in, which can be downloaded quickly even during a flight.

They can then start the viewing process by browsing the free and paid content – approximately 200 movies and 200 TV shows.

American already offers complimentary entertainment on all international flights in all cabins and has announced plans for more international Wi-Fi and onboard power ports as part of its $2 billion investment in the customer experience. These investments include more fully lie-flat seats; upgraded aircraft interior, and an improved airport experience with faster, more reliable kiosks and refreshed gate and ticketing areas. This is all in addition to American’s historic fleet renewal, during which it expects to take delivery of 75 new mainline aircraft in 2015.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Airbus A321-231 N120EE (msn 6227) climbs away from Los Angeles International Airport (LAX).

American Airlines aircraft slide show (current livery only): AG Airline Slide Show

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JAL to expand Wi-Fi service on its Boeing 767-300 ERs and 787-8 Dreamliners

Japan Airlines-JAL (Tokyo) has been introducing its in-flight Wi-Fi service since July 2012 with its Boeing 777-300 ERs. The airline will start to include Boeing 767-300 ERs and Boeing 787-8 Dreamliners to introducing its  JAL SKY Wi-Fi service on more Europe, North America and long-haul Asia routes from March 3, 2015.

JAL Sky Wi-Fi logo-1

Under the theme of “Embrace new Challenges,” JAL is striving to introduce more innovative products and services to its customers.

JAL Embrace New Challenges

From March 2015, JAL SKY Wi-Fi, in-flight internet service (paid service) will be expanded on both international and domestic routes. JAL will support onboard passengers to have seamless connectivity in the air just as they can on the ground.

Starting April 2015, JAL will provide customers with the latest Hollywood and Japanese movies and series of TV dramas on international routes. Well-received SKY MANGA will be available on the airline’s Boeing 787s in both Japanese and English in order to introducing the culture of Japanese manga.

On JAL domestic routes, Wi-Fi video service will be increased to 10 programs, and these free programs are available for watching through your own wireless LAN capable devices.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 767-346 ER JA608J (msn 33497) approaches the runway at the Tokyo (Narita) hub.

JAL aircraft slide show: AG Airline Slide Show

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Delta to upgrade its in-flight Wi-Fi service and expand coverage

Delta Air Lines (Atlanta) will upgrade the in-flight Wi-Fi service its customers experience with broadband speeds and expanded coverage. The upgrades will extend Wi-Fi access beyond the shores of the North America for customers traveling between the U. S. and Latin America or the Caribbean. Gogo will begin updating Delta’s long-haul domestic aircraft currently using air-to-ground technology with satellite-based technology starting in 2016.

In addition, Delta will support Gogo’s efforts to develop the industry’s newest technology with Gogo’s next generation air-to-ground service for its short-haul aircraft, which will feature faster connection at broadband speeds. Today’s announcement is the latest step Delta is taking to improve the travel experience and continue leading the industry with innovative technology solutions for its customers.

Delta Air Lines WiFi Infographic

Satellite-based 2Ku upgrades

More than 250 of Delta’s aircraft on long-haul domestic, Latin American and Caribbean routes will have access to Wi-Fi when they fly over water or outside existing air-to-ground service areas with the upgrades to 2Ku. The satellite-based system will be installed on:

Boeing 757-300 aircraft
Boeing 757-200 aircraft (above)
Boeing 737-900ER aircraft
Boeing 737-800 aircraft
Airbus A319 aircraft

2Ku service will also be offered on Delta’s Airbus A321 aircraft when they enter the Delta’s fleet beginning in 2016.

Air-to-ground technology improvements

Short-haul domestic aircraft in Delta’s fleet with air-to-ground systems will be upgraded with Gogo’s next generation air-to-ground technology as it becomes available. Delta’s Boeing 717-200, MD-88 and MD-90 aircraft are slated to get the system and will also offer significantly upgraded speeds.

International Wi-Fi

Delta has completed installation of Ku-band satellite Wi-Fi on more than one-third of its international fleet and will be 85 percent complete by the end of 2015. In mid-2016, its entire international fleet, including all of its Boeing 777, 767, 747, Airbus A330 and transoceanic Boeing 757 aircraft operating on long-haul routes will offer Wi-Fi. The addition of in-flight Internet on nearly 150 aircraft will expand the number of Delta’s aircraft equipped with Wi-Fi to approximately 1,000 to offer customers the most global Wi-Fi access of any carrier. 2Ku service will be offered on Airbus A330-900neo and A350-900 aircraft when they enter the Delta fleet.

Delta Studio

Customers can access free and paid streaming entertainment options through Delta Studio on any of Delta’s Wi-Fi-equipped domestic flights using their own portable electronic devices. With expanded connectivity options, Delta Studio will be available on Caribbean and Latin American routes operated by domestic aircraft. Delta Studio was introduced in 2014 and features a new customer portal with improved navigation for accessing entertainment options. Customers in First Class and Economy Comfort receive complimentary access to premium content while customers in the Economy have access to a wide selection of complimentary entertainment.

Delta already operates the world’s largest Wi-Fi-equipped fleet, with more than 3,500 Internet connected flights daily, including its entire fleet of 620 domestic mainline aircraft. More than 940 Delta aircraft, including all Delta Connection two-class regional jets and more than 35 percent of its international fleet are equipped with in-flight Wi-Fi service offering more than 370,000 customers per day access while in the air.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 757-232 N695DL (msn 29727) departs from Los Angeles International Airport.

Delta aircraft slide show (current livery): AG Airline Slide Show

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United Airlines starts Wi-Fi installation on regional jet aircraft

United Airlines (Chicago) has expanded Wi-Fi to the first of its United Express regional aircraft.

The airline will outfit more than 200 Embraer ERJ 175, ERJ 170 and Bombardier CRJ700 regional jets with Gogo’s ATG-4 advanced air-to-ground Wi-Fi product. By mid-2015, United expects to complete installation on nearly all these aircraft.

Additionally, the company will begin providing Personal Device Entertainment on regional jets this year, offering customers hundreds of complimentary movies and television shows to view on their Wi-Fi-enabled iOS and Android devices using United’s mobile app, as well as on laptop computers.

United Wi-Fi and Personal Device Entertainment

United’s regional jet Wi-Fi installations begin as the airline continues to outfit its mainline fleet with Wi-Fi, which the carrier currently offers on nearly three-quarters of its domestic mainline fleet. United also operates more international aircraft with Wi-Fi than any other U.S. airline.

The company has installed Personal Device Entertainment on nearly 200 mainline aircraft, including its entire Boeing 747-400, Airbus A319 and A320 fleets and its nine Boeing 777 aircraft that fly primarily between the continental United States and Hawaii.

Regional Service Upgrades

In addition to Wi-Fi and Personal Device Entertainment, United is further investing in its customers’ regional-jet experience, including:

Adding 120 Embraer ERJ 175 aircraft to the regional fleet, each offering wider seats and aisles than other regional aircraft, large overhead bins and a power outlet at each United First seat; and

Upgrading premium-cabin meal service on United Express this spring by replacing snack boxes with freshly prepared food on flights that are more than 2 hours and 20 minutes, or 800 miles.

Copyright Photo: Ken Petersen/AirlinersGallery.com. SkyWest Airlines’ Embraer ERJ 170-200LR (ERJ 175) N105SY (msn 17000395) waits for its next assignment at the Chicago (O’Hare) hub.

United Airlines aircraft slide show (current livery): AG Slide Show

United Express-SkyWest Airlines aircraft slide show:

Airberlin equips its first two Airbus A320s with Wi-Fi

Airberlin Group (Airberlin and Niki) (Berlin) has issued this statement:

The Airberlin Group has equipped the first two aircraft in its fleet with the new ‘airberlin connect’ Wi-Fi service. The two Airbus A320s, registered D-ABNJ and OE-LEL, now boast a Wi-Fi system from Panasonic Avionics Corporation, so passengers can access the internet with their own smartphone, tablet or laptop during the flight.
In addition, passengers on short and medium-haul flights will enjoy an entertainment offering with TV series, movies and music available for streaming to their own device with the new Wi-Fi service. Passengers will be able to choose their own personal entertainment from more than 180 hours of media. On long-haul routes, passengers will continue to enjoy the RAVE in-seat entertainment system.

The first two aircraft equipped with Airberlin connect will service the new Stuttgart-Abu Dhabi and Vienna-Abu Dhabi routes. The first flight from Stuttgart to Abu Dhabi takes off on December 1, 2014, bringing in-flight internet to passengers on this route for the first time. On the new Vienna-Abu Dhabi connection from Austrian subsidiary Niki, passengers will be able to use the new on-board Wi-Fi service as early as November 24, 2014.

Airberlin offers various time and data packages for airberlin connect: for just 4.90 euros, passengers get online above the clouds for 30 minutes, including 20 MB of data.

An hour of internet access, including 50 MB of data, costs 8.90 euros. The price includes use of the entertainment selection, which is available for the entire duration of the flight at no additional cost, even after the package time or data limits are used up. Passengers who wish to be online during an entire medium-haul flight can select the 13.90 euro package, which includes 90 MB of data, while the Full Flight Package for long-haul flights costs 18.90 euros, and includes 120 MB of data. Packages can be conveniently paid by credit card via the web browser on passengers’ own mobile device or laptop.

On the new Stuttgart-Abu Dhabi and Vienna-Abu Dhabi connections, passengers can enjoy the entertainment offered by Airberlin connect free of charge. Internet access during the entire flight to or from Abu Dhabi on these routes costs just 13.90 euros, including 90 MB of data.

Airberlin plans to complete equipping its fleet within three years.

Copyright Photo: Andi Hiltl/AirlinersGallery.com. Niki’s Airbus A320-214 OE-LEL (msn 2668) wears the former colors of OLT Express at Zurich.

Airberlin aircraft slide show: AG Slide Show

Niki aircraft slide show: AG Slide Show

United to add Wi-Fi to over 200 two-cabin United Express regional jets

United Airlines (Chicago) announced plans to outfit more than 200 two-cabin United Express regional jets with Wi-Fi and personal device entertainment, with the first Wi-Fi-enabled flights expected later this year.

The airline intends to install Gogo’s ATG-4 advanced air-to-ground Wi-Fi product on Embraer 170, 175 and Bombardier CRJ700 aircraft and to complete planned installations by next summer.

Early next year, United expects to expand personal device entertainment to these aircraft, enabling customers to select from a wide range of movies and television shows to view on their Wi-Fi-enabled iOS and Android devices using United’s mobile app, as well as on laptop computers.

Regional Jet Investments

United has announced significant investments in its United Express service, including:

A fleet of 120 brand new Embraer 175 regional jets (above), which offer 12 seats in United First with in-seat power, 16 United Economy Plus seats, and larger overhead bins throughout the aircraft;

New, modern seats with a signature seat design on more than 100 CRJ700 aircraft and on the E175 fleet; and

Freshly prepared food for premium-cabin customers on United Express flights beginning in 2015.

Wi-Fi and Entertainment Investments

The launch of regional jet Wi-Fi and personal device entertainment is United’s latest investment in its customers’ in-flight connectivity. The airline also offers:

More than 340 aircraft with Wi-Fi, including nearly two-thirds of its mainline domestic fleet, with plans to install Wi-Fi on the entire mainline fleet by mid-2015; and

More than 180 mainline aircraft with personal device entertainment, including all Boeing 747s and Airbus aircraft and nine Boeing 777s that primarily fly between the continental U.S. and Hawaii. United plans to offer personal device entertainment on more than 200 mainline aircraft by the end of this year.

Copyright Photo: Mark Durbin/AirlinersGallery.com. Operated by SkyWest Airlines, Embraer ERJ 170-200LR (ERJ 175) N118SY (msn 17000420) taxies at the San Francisco hub.

United Airlines: AG Slide Show

United Express-SkyWest:

AG Slide Show

United Express-SkyWest Aircraft Slide Show:

JAL to introduce domestic Wi-Fi service on July 23

JAL-Japan Airlines (Tokyo) will be the first Japanese airline to introduce the in-flight Internet service, called “JAL SKY Wi-Fi” on domestic routes. This new service will be on board its revamped “JAL SKY NEXT” aircraft, operated between Tokyo (Haneda) and Osaka (Itami), Fukuoka as well as Hakodate from July 23, 2014.

Under the theme of “A standard that’s a step ahead”, in addition to the introduction of new cabin interiors, the new in-flight Internet service will support onboard passengers to have seamless connectivity with the ground. JAL SKY Wi-Fi will be progressively expanded to 77 domestic aircraft including JAL’s Boeing 777s, 767s and 737s through FY2016.

Copyright Photo: Michael B. Ing/AirlinersGallery.com. Boeing 767-346 ER JA613J (msn 33849) arrives at the Tokyo (Narita) hub.

JAL-Japan Airlines: AG Slide Show

Virgin America announces faster Wi-Fi service

Virgin America (San Francisco) has just released this statement about its upgraded Wi-Fi service:

Five years ago, Virgin America became the first airline to offer Gogo In-flight Wi-Fi service on every flight. And we’re proud to say that we still retain that distinction today – as the only U.S. airline to offer Wi-Fi connectivity on every single domestic flight. As technology has improved and as more and more people are logging in at 35,000 feet, we’re equally pleased to share that as of this Fall – Virgin America will be the first airline to offer Gogo’s faster ATG-4 Wi-Fi service to flyers on every flight. The new ATG-4 service offers more bandwidth within the cabin, resulting in a faster web experience for travelers looking for their “office in the sky.”

Copyright Photo: Brian McDonough/AirlinersGallery.com. Airbus A320-214 N849VA (msn 4991) now only displays a “SF” (San Francisco Giants) logo on the engines. The crew of N849VA prepares to land at Washington’s Reagan National Airport (DCA).

Virgin America: AG Slide Show

Video: Upgrading the fleet:

 

Air Canada becomes the first Canadian airline to offer Wi-Fi, delays start of Boeing 787 service

Air Canada Wi-Fi logo on A319 (Air Canada)(LR)

Air Canada (Montreal) became the first Canadian carrier to offer customers in-flight Wi-Fi connectivity. The carrier plans to begin rolling out connectivity across its North American fleet in May under an agreement with Gogo®. The agreement will also provide for future type-testing of Gogo satellite solutions for Wi-Fi on international flights.

Air Canada presently has two Wi-Fi-equipped Airbus A319 aircraft operating in Canada and the United States and, subject to a final agreement with Gogo, plans to begin outfitting its remaining Airbus A319, A320 and A321 and Embraer 190 fleet types, as well as its Air Canada Express CRJ705 and Embraer 175 aircraft, with Air-To-Ground Wi-Fi connectivity. The installations are to begin in May with the goal of equipping 29 aircraft in 2014 and a targeted completion date of December 2015 for the designated 130 narrow-body aircraft. The system offers peak connection speeds comparable to mobile broadband services available on the ground. Current regulations prohibit the use of cellular phones for voice communication. Pricing will be competitive with other in-flight Wi-Fi connectivity offerings.

Gogo has also provided Air Canada the opportunity to type-trial two satellite-based systems, using Gogo 2KU and Inmarsat GlobalXpress KA-band solutions. These tests are expected to be conducted in 2015. The results will help determine future connectivity options that can be considered as the technology continues to evolve.

In other news, Airline Route is reporting Air Canada has delayed the introduction of the new Boeing 787-8 due to delivery delays. The Toronto (Pearson)-Zurich route has been delayed from May 18 to May 25. The Toronto (Pearson)-Tel Aviv route will also be delayed from July 1 to July 15. The Toronto (Pearson)-Tokyo (Haneda) route remains unchanged for July 1. There will be a single domestic roundtrip on May 21 between Toronto (Pearson) and Montreal (Trudeau) to introduce the new type.

Copyright Photo: Air Canada.

Air Canada: AG Slide Show

Video: The Air Canada 787:

 

 

 

Air Canada and Gogo to roll out Wi-Fi in May in the North American fleet

Air Canada (Montreal) and Gogo announced today that it plans on rolling out Wi-Fi on Air Canada’s entire North American fleet in May. The agreement also provides for future type-testing of Gogo satellite solutions for Wi-Fi on international flights. The international trials will take place in 2015.

Air Canada presently has two Wi-Fi-equipped Airbus A319 aircraft that are now operating in Canada and the U.S. and, subject to a final agreement with Gogo, the carrier plans to begin outfitting its remaining Airbus A319, A320 and A321 narrow-body and Embraer 190 fleet types, as well as its Air Canada Express CRJ705 and Embraer 175 aircraft, with Gogo’s Air-To-Ground (ATG) and next generation ATG-4 technologies. The installations are to begin in May, with the goal of equipping 29 aircraft in 2014 and a targeted completion date of December 2015 for the designated 130 narrow-body aircraft. The 2Ku and Global Xpress satellite trials are expected to take place on select international aircraft in 2015.

Copyright Photo: Bernie Leighton/AirlinersGallery.com. Air Canada’s Boeing 777-333 ER C-FIUL (msn 35255) climbs away from the runway at a cold Edmonton (International). It mainly serves the international markets.

Air Canada: AG Slide Show