Lufthansa (Frankfurt) is facing a strike by its cabin staff (flight attendants), represented by the Independent Flight Attendants Organization (UFO).
The company issued the following statement:
Strike actions by the Independent Flight Attendants Organization (UFO) announced for Friday, August 31, 2012
No strike actions are planned for today, Thursday, August 30, 2012. Thus, Lufthansa is confident to provide stable flight operations.
According to the latest UFO announcement, strike measures will start tomorrow, Friday, August 31, 2012. Details on the scope of the strikes (affected airports and expected duration) will be published by the union at very short notice only.
Lufthansa will do its utmost best to communicate the details on this page as soon as possible and to minimize the impacts on its customers.
In case of strike and resulting flight irregularities, passenger support and service have paramount priority.
Passengers whose flights have been cancelled due to strike action are entitled to rebook or cancel free of charge, regardless of the fare conditions.
Passengers travelling within Germany whose flights have been cancelled due to strike action may alternatively travel by train with Deutsche Bahn. To do so, customers can exchange their e-ticket for a travel voucher under “My bookings” or at any Lufthansa check-in kiosk.
Beyond that Lufthansa cannot offer further compensation or reimbursement. Flight cancellations due to strike action are considered force majeure by EU regulation. Thus, Lufthansa is exempted from the obligation of providing compensation payments.
Copyright Photo: Ton Jochems. Airbus A380-841 D-AIMB (msn 041) arrives at the Frankfurt hub.