Category Archives: Etihad Airways

UAE carriers fly a formation in Dubai to celebrate the legacy of Sheikh Zayed

Emirates, Etihad, flydubai, Air Arabia and Al Fursan took to the skies in unison today to celebrate the UAEโ€™s 47th National Day, as well as commemorate the legacy and values of HH Sheikh Zayed. The late founding father of the UAE dedicated his life and leadership to unify and shape a better collective future for the nation, and todayโ€™s formation flight is a soaring display of unity as all four carriers showcase the UAEโ€™s aviation success story to the nation and world.

The spectacular flypast – a world-first and a UAE civil aviation milestone – involved over 11 aircraft: a flydubai Boeing 737 MAX 8 (Zayed 1), an Air Arabia Airbus A320 (Zayed 2), an Etihad Airways Airbus A380 (Zayed 3) and an Emirates Airline Airbus A380 (Zayed 4), as well as seven Al Fursan aerobatic display jets from the UAE Air Force. All of the commercial aircraft within the formation were emblazoned with โ€˜Year of Zayedโ€™ decals. This is also the first time this unique combination of aircraft types fly in formation.

The aircraft were proudly commanded by Captain Adrian Smith from flydubai, Captain Nadhem Al Hamad from Air Arabia, Captain Richard Dyson from Etihad Airways and Captain Abbas Shaban from Emirates Airline. The Al Fursan team was led by Lieutenant Colonel Nasser Al Obaidli.

Formation and flight path

The carefully choreographed โ€˜stair stepโ€™ aerial formation began this afternoon at 1300 hrs, when the aircraft took-off from Dubai World Central Al Maktoum International Airport. Once all of the aircraft established their holding positions with altitudes ranging from 2,000 feet to 5,000 feet with a 1,000 foot vertical separation, the formation commenced. Over the skies of Ras Al Khaimah, each aircraft adjusted its speed and turned to achieve a trail formation. The aircraft then descended into their positions and vertical separation was reduced to 300 feet.

 

Flying first in the โ€˜Year of Zayedโ€™ formation was flydubai, cruising at an altitude of 1,000 feet and an airspeed of 210 knots, closely followed by Air Arabia, in line astern and stepped up at an altitude of 1,300 feet. Next came the Etihad Airbus A380 double-decker, trailing the first two aircraftย  and flying at 1,600 feet, stepped up by the Emirates Airbus A380 flying at the highest altitude at 1,900 feet to make room for the seven Al Fursan jets set in an arrow formation ready to release their signature smoke trails in the colours of the UAE flag.

Together, the stunning UAE carrier formation flew with impressive precision across the coastline of the UAE, starting at Ras Al Khaimah, continuing on to Um Al Quwain and Ajman, and then passing landmarks including the Sharjah Corniche, Dubaiโ€™s Palm and World Islands with the Burj Khalifa skyline in the background, and finally crossing the Abu Dhabi Corniche and the Sheikh Zayed Mosque, where all aircraft then split and continued on to their respective airports for landing.

Executive remarks

HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group, and Chairman of flydubai said: โ€œHis Highness Sheikh Zayed was a true pioneer and one of the most inspirational leaders of our time. It is fitting that on UAE National Day, such a spectacular aerial display be done to honour his legacy.ย This ground-breaking initiative showcases how unity and a shared vision can achieve outstanding results. ย I am immensely proud of all of the teams across every airline, the UAE General Civil Aviation Authority, and all the organisations who came together to plan and execute todayโ€™s unprecedented flight formation which will go down as an extraordinary moment for UAE civil aviation.โ€

His Excellency Mohamed Mubarak Fadhel Al Mazrouei, Chairman of Etihad Aviation Group, said: โ€œToday our nation celebrates the 47th National Day, a day we celebrate the achievement of the vision of our founding father His Highness Sheikh Zayed to unite the seven Emirates. In the Year of Zayed, we are very proud to witness this historic flight formation which resembles the vision set forth by our founding father. Our Emirati carriers flying across the seven Emirates in this formation represents the spirit of our union, and demonstrates the economic progress our nation and aviation sector achieved in less than half a century through connecting over a 100 million travellers annually to 500 destinations globally.โ€

Adel Al Ali, Group Chief Executive Officer of Air Arabia said: โ€œIt gives us a great honour to be part of this remarkable formation display dedicated to the Year of Zayed and while celebrating the UAEโ€™s National Day. ย This unique flight formation display reflects the unity, leadership and the forward vision of the UAE. We thank all the airlines, Al Fursan and the UAE General Civil Aviation Authority for working together to achieve such a successful and first of its kind flight display that will now be added to the UAEโ€™s pioneering journey in aviation.โ€

His Excellency Saif Mohammed Al Suwaidi, Director General of the GCAA said: โ€œIn this historical formation flight, The GCAA ensured that communication and coordination was carried out between all pertinent authorities and stake holders to ensure that flight details were established and the route flown would avoid all departure and arrival lanes, thereby guaranteeing uninterrupted routine airport operations. This fly past was continuously controlled by Air Traffic Control, tracked by surveillance radar and communicated by two-way radio communication for any advisory and instruction. In addition, the GCAA has further imposed certain requirements for assessment and approval of the entire fly past exercise which includes routing, separation, weather minima, aircraft limitation and trials so that no stone is left unturned.โ€

Precision planning and co-ordination

While the flawlessly executed aerial formation flight may appear to be a straightforward assignment, the mission was under planning for more than five months due to the complexity of the formation and the number of aircraft involved. With a primary focus on flight safety, the meticulous technical planning and co-ordination involved all four airlines and multiple regulatory stakeholders.

The success of the formation flight was made possible by the collaboration between the pilots and flight operation managers from each airline, the UAE General Civil Aviation Authority (GCAA), UAE Ministry of Defence, air traffic controllers, the Abu Dhabi Department of Transportation and Civil Aviation Authorities from other UAE emirates, amongst others.

All stakeholders worked together to identify suitable locations for the flight formation patterns, taking into account air traffic, areas overflown, route planning, visibility, and potential wind and weather conditions. The entire formation route was protected from any passing traffic within a Temporary Restricted Area controlled by the GCAA. Meetings were held to establish each airlineโ€™s position within the formation and precise visual reference points were drawn up so each aircraft could safely join and hold their plotted position. In addition, all pilots went through rigorous flight simulation exercises.

A rehearsal flight was done on November 8, 2018 to ensure that the formation positions worked appropriately with the Al Fursan air display team. The test-run โ€˜Year of Zayedโ€™ formation also included two helicopters and an Aero L-39 Albatross chase plane from the Latvian based Baltic Bees aerobatic display team to film every detail and aspect of the formation.

The โ€œYear of Zayedโ€ is a tribute to HH Sheikh Zayedโ€™s remarkable legacy which has left a lasting imprint on the UAE.ย  The inspirational leader created a vision of prosperity, determination and tolerance โ€“ attributes that remain strongly embedded in UAE culture and across all UAE aviation organisations.

All photos by the airlines.

Video:

Etihad Airways celebrates its launch of services to Barcelona

Etihad Airways has celebrated the launch of its new scheduled service to Barcelona in style by hosting a spectacular evening reception at the historic Capella dels Angels, a sixteenth-century Gothic building which is now part of the Museu d’Art Contemporani de Barcelona (MACBA). The event was attended by leading figures from the local government, diplomats, media, corporate partners, and travel trade.

The inaugural flight, EY49, arrived in Barcelona from Abu Dhabi on November 28 carrying a special delegation of dignitaries, media representatives, influencers and senior members of Etihad Airwaysโ€™ management team.

Photo: Etihad Airways.

Gulf Air and Etihad Airways explore a closer relationship

Gulf Air Boeing 787-9 Dreamliner A9C-FA (msn 39996) LHR (Wingnut). Image: 944463.

Gulf Air, the national carrier of the Kingdom of Bahrain, and Etihad Airways, the national airline of the United Arab Emirates, are set to explore deeper cooperation following the signing of a Memorandum of Understanding (MOU) at the Bahrain International Airshow.

MOU scope includes provision for:

  • Joint codeshare operations as preferred partners between and beyond hubs
  • Development of commercial agreements to enhance guest experience
  • Coordinated Engineering and Cargo services in Abu Dhabi and Manama
  • Plans to offer reciprocal โ€˜earn and burnโ€™ on frequent flyer programs

 

The wide-ranging MOU covers scope to introduce joint codeshare operations between Abu Dhabi and Manama, as well as on the global flight networks beyond the two carriersโ€™ GCC hubs.

The MOU also contains plans for greater commercial cooperation in the fields of cargo, engineering, guest experience and the optimisation of pilot training facilities.

In addition to exploring codeshare operations, the teams at Etihad Guest and Gulf Air Falconflyer loyalty programs will shortly begin discussions which would see members of each programme being offered reciprocal earn and burn opportunities.

The teams in both carriersโ€™ engineering and cargo divisions are also set to begin talks about greater cooperation. These discussions would look at optimising MRO (maintenance repair operations) opportunities, as well as ways to increase volumes of freighter traffic flowing into and out of Abu Dhabi and Bahrain.

Gulf Air currently operates four return daily flights between Bahrain and Abu Dhabi while Etihad currently operates three return daily A320 operations between Abu Dhabi and Bahrain.

Top Copyright Photo (all others by the airline):ย Gulf Air Boeing 787-9 Dreamliner A9C-FA (msn 39996) LHR (Wingnut). Image: 944463.

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Etihad Airways to introduce Boeing 787 on services to Kuala Lumpur and Brussels

First flight on October 8, 2017

Etihad Airways will introduce the Boeing 787-9 on its daily scheduled services from Abu Dhabi to Kuala Lumpur, effective 20 December this year, and to Brussels, effective 3 January 2019.

The new two-class 787 Dreamliner service features Etihad Airwaysโ€™ next-generation Business and Economy Class cabins, configured with 299 seats – 28 Business Studios and 271 Economy Smart Seats.

Etihad Airwaysโ€™ modern fleet of 21 Boeing 787-9 aircraft feature innovative, award-winning cabin designs and products, complemented by the airlineโ€™s acclaimed service and hospitality offering. Flights include Food and Beverage Managers in Business Class and a Flying Nanny in Economy Class to provide extra specialised care for families with young children.

Timetable

Boeing 787 schedule to Kuala Lumpur, effective December 20, 2018

Flight

Origin

Departs

Dest

Arrives

Freq

Aircraft

EY 418

Abu Dhabi

22:30

Kuala Lumpur

10:00 +1

Daily

Boeing 787-9

EY 411

Kuala Lumpur

19:15

Abu Dhabi

22:20

Daily

Boeing 787-9

Boeing 787 schedule to Brussels, effective January 3, 2019

Flight

Origin

Departs

Dest

Arrives

Freq

Aircraft

EY 57

Abu Dhabi

02:50

Brussels

07:20

Daily

Boeing 787-9

EY 58

Brussels

10:05

Abu Dhabi

19:35

Daily

Boeing 787-9

Notes: All departures and arrivals are listed in local time.

About Etihad Airwaysโ€™ Boeing 787-9 (two-class)

The 28 Business Studios offer direct aisle access, a fully-flat bed of up to 80.5 inches in length, and an increase of 20 per cent in personal space. Upholstered in fine Poltrona Frau Leather, the Business Studio is equipped with an in-seat massage and pneumatic cushion control system which enables guests to adjust the firmness and comfort of their seat.

Each Business Studio has an 18-inch personal touch-screen TV with noise-cancelling headsets. Guests can also enjoy mobile connectivity, onboard Wi-Fi and seven satellite channels of live TV.

271 Economy Smart Seats provide enhanced comfort with a unique โ€˜fixed wingโ€™ headrest, adjustable lumbar support, a seat width of approximately 19 inches and an 11.1โ€ personal TV monitor on each seat. The aircraft has been designed with enhancements including humidity controls while air pressure levels are set to ensure a smoother flight, allowing guests to arrive feeling fresher.

The airlineโ€™s Boeing 787 fleet is equipped with the latest inflight entertainment system featuring over 750 hours of movies and programmes, as well as hundreds of music choices and a selection of games for both adults and children.

Top Copyright Photo (all others by Etihad):ย Etihad Airways Boeing 787-9 Dreamliner A6-BLR (msn 39663) PAE (Nick Dean). Image: 939458.

Etihad aircraft slide show:

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Etihad Airways to increase frequency to London for the festive season

First flight on December 1, 2017

Effective December 15, 2018 – January 13, 2019, Etihad Airways will increase its flights from Abu Dhabi (below) to London Heathrow, from three to four daily services, to meet peak demand this festive season.

The flights will be operated by a two-class Boeing 787-9 Dreamliner, featuring 28 Business Studios and 271 Economy Smart Seats.

The additional services will also provide more connecting opportunities for passengers travelling between London and key destinations on Etihadโ€™s global network.

Abu Dhabi โ€“ London schedule for additional peak period services:

Flight No.

Origin

Departs

Destination

Arrives

Aircraft

EY13

Abu Dhabi

07:05

London Heathrow

11:00

Boeing 787-9

EY14

London Heathrow

12:50

Abu Dhabi

23:45

Boeing 787-9

These services will operate in addition to Etihad Airwaysโ€™ regularly scheduled 3 daily Abu Dhabi to London services which will continue to operate on 3-class Airbus A380 aircraft.

In addition to the seasonal increase of service to London, Etihad Airways has also recently announced seasonal frequency increases and aircraft upgrades on a number of key routes to meet increased demand over the peak winter period. This includes additional capacity to Bahrain, Belgrade, Cairo, Istanbul, Medina and Kuwait.

In other news,ย Etihad Airways has launched a contemporary airport lounge brand in partnership with No1 Lounges. To be known as ‘The House’, the project is the result of a unique collaboration between the airline and the award-winning lounge provider, which will operate the new brand.ย 

The project begins at London Heathrow, where Etihad Airways’ lounge will be rebranded ‘The House, home of Etihad Airways and other leading airlines’. The scope of the new lounge brand may be expanded to include other lounges.

No1 Lounges has worked closely with Etihad Airways to create a bold, contemporary and aspirational experience which will continue to deliver and exceed the service, hospitality and interior design expectations of the airline’s discerning customers.

The choice of UK-based No1 Lounges for this project follows a study of leading global lounge service providers and an extensive RFP process by the airline. No1 Lounges’ proven expertise and experience will see a number of enhancements to the lounge experience for Etihad Airways’ customers, building on the airline’s reputation for service excellence, and providing more choice and quality. This collaboration will also allow better utilisation of the lounge and make the experience accessible to a wider market.

Complimentary entry will continue to be offered to Etihad Airways Business Class and First Class customers, and to those travelling in The Residence. Gold and Platinum members of the airline’s Etihad Guest frequent flyer programme and Business Class and First Class travellers ticketed on codeshare partner services operated by Etihad Airways will also eligible for access.

The airline will also offer paid-for access to The House for its Economy Class travellers. The lounge will also continue to be used by the premium passengers of a small number of other airlines and, subject to availability, will be available for purchase by passengers of other airlines.

From launch, guests will enjoy a new, white-linen dining experience and a more extensive bar service, including freshly squeezed juices and smoothies, world coffees and a more sophisticated wine list.

Over the next year, the lounge will be reconfigured to include new lounge areas, bar, dining room, and reading room, as well as upgraded showers and prayer rooms. The new bar will also offer a comprehensive cocktail and mocktail list.

Top Copyright Photo (all others by Etihad):ย Etihad Airways Boeing 787-9 Dreamliner A6-BLS (msn 39664) PAE (Nick Dean). Image: 940239.

Etihad Airways aircraft slide show:

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Etihad Airways forges a new partnership with Air Europa

Etihad Airways Airbus A380-861 A6-APE (msn 191) LHR (Rob Skinkis). Image: 943662.

Etihad Airways has made this announcement:

Etihad Guest, the loyalty program for Etihad Airways, has announced a new partnership with Air Europa, enhancing the benefits for its members by allowing them to earn and spend Etihad Guest Miles when flying with the Spanish carrier.

The partnership allows members to also accumulate miles on codeshare flights operated and marketed by Etihad Airways in partnership with Air Europa. In addition, Etihad Guest members can redeem miles for tickets across the Air Europa network.

The agreement provides for greater cooperation between the airlinesโ€™ frequent flyer programs, Etihad Guest and SUMA, enabling passengers to earn and redeem miles reciprocally. In both cases, the number of miles earned will depend upon the class of travel flown.

Air Europa currently flies across Europe including holiday resorts in the Canary and Balearic Islands as well as long-haul services to the Americas and the Caribbean.

Top Copyright Photo:ย Etihad Airways Airbus A380-861 A6-APE (msn 191) LHR (Rob Skinkis). Image: 943662.

Etihad Airways aircraft slide show:

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Etihad Airways launches a hand baggage only fare

Etihad Airways Airbus A380-861 A6-API (msn 233) (Louvre Abu Dhabi) LHR (SPA). Image: 940639.

Etihad Airways has launched a new hand baggage only โ€˜Deal Fareโ€™ across selected destinations, allowing travellers to purchase lower fares in Economy Class if no checked baggage is required.

The โ€˜Deal Fareโ€™ includes a complimentary carry-on baggage allowance of 7kg and is available on flights between Abu Dhabi, Bahrain, Kuwait, Oman, Saudi Arabia, Jordan, Lebanon, Egypt and Azerbaijan.

Guests looking to add additional checked baggage after purchasing a โ€˜Deal Fareโ€™ can simply buy extra allowance at check-in or enjoy a 20 per cent discount when buying in advance online.

Etihad Guest members who purchase the โ€˜Deal Fareโ€™ can continue to enjoy free checked baggage allowance (Etihad Guest Silver โ€“ 10kg, Etihad Guest Gold โ€“ 15kg and Etihad Guest Platinum โ€“ 20kg).

Etihad Airways has successfully implemented several new ancillary products to provide guests additional choice including extra legroom seats, neighbor-free seats and preferred seating.

Top Copyright Photo (all others by Etihad Airways):ย Etihad Airways Airbus A380-861 A6-API (msn 233) (Louvre Abu Dhabi) LHR (SPA). Image: 940639.

Etihad Airways aircraft slide show:

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Etihad Airways to increase frequency to Canada

Etihad Airways Boeing 777-3FX ER A6-ETA (msn 34597) DUB (Rob Skinkis). Image: 932225.

Effective October 28, 2018, Etihad Airways will increase its flights from Abu Dhabi to Canadaโ€™s largest city, Toronto, from three to five weekly services.

ย The flights will be operated by Boeing 777-300ER aircraft, featuring 40 seats in Business Class and 340 in Economy Class.

Etihad Airways inaugurated services to Toronto on October 2005, and since then the route has proved very successful for the airline, recording consistently strong demand to and from both cities.

Approximately 45,000 Canadian citizens reside in the UAE, with over 150 Canadian companies registered across the country. Citizens of both countries now enjoy visa-free entry for business and tourism on stays of up to six months.

Etihad Airways has a codeshare partnership in place with Air Canada, with the Canadian flag carrier placing its โ€˜ACโ€™ code on Etihad services from Toronto to Abu Dhabi and from London Heathrow to Abu Dhabi. Under the agreement, Etihad Airways places its โ€˜EYโ€™ code on Air Canadaโ€™s multiple daily services from Toronto to points across Canada including Montreal, Winnipeg, Saskatoon, St.Johns, Halifax, Regina, and Fort McMurray.

The additional frequencies will also benefit Etihad Cargo customers who can expect greater schedule flexibility and a 60 per cent cargo capacity increase on the route.

Abu Dhabi โ€“ Toronto schedule:

Effective 28 October 2018 (Timings local):

Flight No.

Origin

Departs

Dest

Arrives

Aircraft

Freq

EY141

Abu Dhabi

10:05

Toronto

16:30

Boeing 777-300ER

Tue, Thu, Fri, Sat, Sun

EY140

Toronto

22:55

Abu Dhabi

19:40+1

Boeing 777-300ER

Tue, Thu, Fri, Sat, Sun

 

 

 

 

 

In other news, effective October 3, 2018, Etihad Airways will introduce the Boeing 787-9 Dreamliner on its scheduled services from Abu Dhabi to Rabat, capital of the Kingdom of Morocco, replacing the Airbus A330-300 currently serving the route.ย 

The introduction of the technologically advanced aircraft on Rabat services is a further boost to its presence in the Moroccan market. On May 1, 2018, the airline placed the 787 Dreamliner on its daily flights to the kingdomโ€™s commercial hub, Casablanca.

Etihad Airwaysโ€™ three-class version of the Boeing 787-9 Dreamliner features 8 private First Suites, 28 Business Studios and 199 Economy Smart Seats.

To meet summer peak travel demand, Etihad Airways recently added a third weekly service to Rabat, operating every Saturday until September 29. The extra flight provides more choice to the increasing number of point-to-point business and leisure travellers between both cities.

Etihad Airways has been serving Rabat since January 2016, providing the only long-haul link from the city, and the only service operated by the 787 Dreamliner.

Etihad Airways has had a codeshare partnership in place with Royal Air Maroc (RAM) since May 2007, with the Moroccan flag carrier placing its โ€˜ATโ€™ code on Etihad services from Abu Dhabi to both Rabat and Casablanca.

Under the agreement, Etihad Airways places its โ€˜EYโ€™ code on Royal Air Marocโ€™s services from Casablanca to Agadir, Marrakech and Tangier, and pending government approvals, from Casablanca to Abidjan in Ivory Coast, Conakry in Guinea, and Dakar in Senegal.

Abu Dhabi โ€“ Rabat schedule:

Effective October 3, 2018 (Timings local):

Flight No.

Origin

Departs

Dest

Arrives

Aircraft

Freq

EY615

Abu Dhabi

10:40

Rabat

16:00

Boeing 787-9

Wednesday, Friday

EY616

Rabat

19:40

Abu Dhabi

06:20+1

Boeing 787-9

Wednesday, Friday

Top Copyright Photo (all others by Etihad):ย Etihad Airways Boeing 777-3FX ER A6-ETA (msn 34597) DUB (Rob Skinkis). Image: 932225.

Etihad Airways aircraft slide show:

Warner Bros. Worldโ„ข Abu Dhabi signs airline partnership with Etihad Airways

Etihad Airways has signed a commercial agreement with Warner Bros. World Abu Dhabi, the worldโ€™s first Warner Bros. branded indoor theme park, announcing a three-year partnership encompassing several collaborations aimed at increasing tourism to Abu Dhabi.

Opening on July 25, 2018 Warner Bros. World Abu Dhabi will complement the wide range of award-winning leisure and entertainment attractions already on offer on Yas Island, reinforcing the island as a destination globally.

Robin Kamark, Etihad Airwaysย Chief Commercial Officer, said: โ€œWe are delighted to be the official airline partner of Warner Bros. World Abu Dhabi. Weย continually look for ways to showcase the very best of Abu Dhabi as we bring international tourists from around the world to our home.ย This relationship will solidify our commitment in ensuring our guests have a memorable travel experience in the air and on the ground.โ€

As airline partner, Etihad Airways will work closely with Warner Bros. World Abu Dhabi on areas of brand partnership, marketing, inflight programming, and travel trade support.

Olivier Garaรฏalde, CEO Farah Experiences, said: โ€œThe opening of Warner Bros. World Abu Dhabi is a key milestone within the leisure scene in Abu Dhabi, and will further reinforce Yas Island as a world-class leisure and entertainment hub. We are confident that through this strategic partnership, we will co-create experiences which will showcase our distinctive destination to the world.โ€

Warner Bros. World Abu Dhabi will feature a total of 29 state-of-the-art rides, interactive family-friendly attractions and unique live entertainment across six fully immersive lands.

From the action and adrenaline-fuelled adventures of DC to the wacky and wonderful world of Warner Bros. Animation – the 1.65 million sq. ft. park will offer captivating and interactive experiences, bringing together some of the worldโ€™s most iconic characters and stories under one roof for the first time in the region.

A promotional logo jet is very likely to promote the attraction.

Map:

Etihad Airways launches dedicated in-flight guest medical services

United Arab Emirates – Etihad Airways, the national airline of the United Arab Emirates, has launched two specialised services for air travellers with pre-existing medical conditions, ensuring continuity of care and in-flight safety.

The one-stop-shop services โ€“ the first in the region to be offered by an airline โ€“ will be carried out by members of the Etihad medical team, all of whom are qualified in aviation and transport medicine.

The first service allows guests, who require medical clearance prior to travel, the opportunity to request an Etihad aviation doctor to visit them and conduct an evaluation in consultation with their attending physician.

All medical forms and assessments will be completed by the Etihad doctor on-site, leading to a recommendation about their โ€œfit to flyโ€ status within one day.

The second service is the introduction of an in-flight nurse who can accompany guests during their trip and provide medical support.

Dr. Nadia Bastaki, Etihad Airwaysโ€™ Vice President Medical Services, said: โ€œEtihad is delighted to be the first airline in the region to provide these new medical services which will cater for guests who require medical assistance during their travel.

โ€œBoth services will help ensure our guests have a smooth and hassle-free journey, greatly removing unnecessary anxiety they sometimes feel when travelling.โ€