Qatar Airways reports a net loss of QAR 7 billion (EUR 1.65 billion, USD $1.9 billion) for the year 2019-20

 

Qatar Airways has published its Annual Report for 2019-20, highlighting the airline groupโ€™s resilience in the face of the continued illegal airspace blockade against the State of Qatar and the most challenging period in global aviationโ€™s history.

Qatar Airways is familiar with facing exceptional challenges; however, 2019-20 has been one of the most difficult years in the airlineโ€™s history. The combination of the ongoing illegal air space blockade against the State of Qatar, the liquidation of Air Italy by the majority shareholder, changes to accounting policy and reporting standards and the COVID-19 pandemic crisis has resulted in the Qatar Airways Group reporting a net loss of QAR 7 billion for the year 2019-20. Excluding these exceptional items, the Groupโ€™s results at both operating and net levels would have been better than that reported in the year before clearly demonstrating the Groupโ€™s improving performance.

Such improvement is evidenced from the increasing in the Groupโ€™s overall revenue and other operating income to QAR 51.1 billion, up 6.4 per cent compared to last year. Passenger revenue grew by 8.9 per cent with capacity (Available Seat Kilometers) growth of 3.2 per cent. Qatar Airways carried 32.4 million passengers, an increase of 9.8 per cent over last financial year.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: โ€œDespite the momentous challenges our Group has faced in 2019-20, Qatar Airways Group continues to remain resilient, reporting strong underlying fundamentals. If not for the exceptional circumstances of fiscal year 2020, our results would have been better than the year before.

โ€œDuring the fiscal year 2020, the Groupโ€™s revenue increased to QAR 51.1 billion, seat capacity increased by 3.2 per cent, freight tonnes handled increased by 2.8 per cent and passenger traffic at Hamad International Airport increased by 8.6 per cent. Qatar Airways invested QAR 16.8 billion in fleet and other assets during the year and had a cash balance of QAR 7.3 billion at year end. Significant progress has been achieved in the three-year transformation plan, which began pre-COVID-19 and will position the Groupโ€™s operations and practices to meet the current challenges.

โ€œI am extremely proud of the teams, departments and subsidiaries across the Qatar Airways Group that have remained agile throughout this tumultuous period and adapted quickly to this new reality, displaying the tenacity, versatility and commitment to excellence so often associated with everything we do. These efforts are why we have become the largest international airline and air freight carrier since the onset of the pandemic, taking over two million people home safely and reliably and carrying over 250,000 tonnes of medical and aid supplies to impacted regions.

โ€œI have every confidence that the Qatar Airways Group will emerge stronger from this difficult period and continue to innovate and set the standards that our competitors can only hope to emulate. We will continue to be the airline millions of passengers can trust and rely on in good times and bad, and proudly fly the flag of the State of Qatar across the globe.โ€

Throughout the pandemic Qatar Airwaysโ€™ network has never fallen below 30 destinations with continuous services to five continents. Since then the airline has rebuilt its network to more than 650 weekly flights to over 90 destinations across six continents offering passengers more flexible travel options via the Best Airport in the Middle East to more destinations than any other airline.

According to the latest IATA data, Qatar Airways has become the largest international carrier between April to July 2020 by fulfilling its mission of taking people home. This enabled the airline to accumulate unmatched experience in carrying passengers safely and reliably and uniquely positioned the airline to effectively rebuild its network. The carrier has stringently implemented the most advanced safety and hygiene measures on board its aircraft and in Hamad International Airport.

Qatar Airways operations are not dependent on any specific aircraft type. The airlineโ€™s variety of modern fuel-efficient aircraft has meant it can continue flying by offering the right capacity in each market. Due to COVID-19โ€™s impact on travel demand, the airline has taken the decision to ground its fleet of Airbus A380s as it is not commercially or environmentally justifiable to operate such a large aircraft in the current market. The airlineโ€™s fleet of 49 Airbus A350 and 30 Boeing 787 are the ideal choice for the most strategically important long-haul routes to Africa, the Americas, Europe and Asia-Pacific regions.

Qatar Airwaysโ€™ onboard safety measures for passengers and cabin crew include the provision of Personal Protective Equipment (PPE) for cabin crew and a complimentary protective kit and disposable face shields for passengers. Business Class passengers on aircraft equipped with Qsuite can enjoy the enhanced privacy this award-winning business seat provides, including sliding privacy partitions and the option to use a โ€˜Do Not Disturb (DND)โ€™ indicator. Qsuite is available on flights to more than 30 destinations including London, Paris, and Frankfurt. For full details of all the measures that have been implemented onboard and in HIA, please visitย qatarairways.com/safety.

Qatar Airwaysโ€™ home and hub, Hamad International Airport (HIA), has implemented stringent cleaning procedures and applied social distancing measures throughout its terminals. Passenger touchpoints are sanitized every 10-15 minutes and boarding gates and bus gate counters are cleaned after each flight. In addition, hand sanitizers are provided at immigration and security screening points. HIA was recently ranked โ€œThird Best Airport in the Worldโ€, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020. HIA was also voted the โ€˜Best Airport in the Middle Eastโ€™ for the sixth year in a row and โ€˜Best Staff Service in the Middle Eastโ€™ for the fifth year in a row.

Please find below the Qatar Airways Group Consolidated Financial Statement:

Qatar Airways Group Consolidated Financial Statement 2020

Please find below the Qatar Airways Group Annual Report:

Qatar Airways Group Annual Report Fiscal 2020

Oman Air to resume international services

Oman Air is resuming international services on key routes on October 1:

Oman Air, the national carrier of the Sultanate of Oman, will return to scheduled service on October 1, 2020 with service to 18 cities in 12 countries including 2 flights per week connecting Muscat and Zanzibar, which will depart from Oman on Thursdays and Saturdays, and return on Thursdays and Sundays.

Flights to Dar es Salaam will also depart on Thursdays and Saturdays with return flights on Thursdays and Sundays.

The carrier will also operate 2 flights per week connecting Muscat and Dubai, along with 2 flights per week connecting Muscat and Doha. All flights will depart and arrive on Sundays and Thursdays.

The airline will also operate 2 flights per week connecting Muscat and Cairo, which will depart from Oman on Wednesdays and Saturdays, and return on Thursdays and Saturdays.

Oman Air aircraft photo gallery:

Air France to operate 50% of its schedule in November and December

Air France has made this announcement:

Air France is continuing to adapt its flight schedule for the period up to 3 January 2021. In the context of currently applicable travel restrictions, Air France will operate 50% of its flight schedule planned for November and December 2020.

By the end of the year, Air France will serve 170 destinations, i.e. almost all of its regular winter network, with frequencies adapted to the level of demand.

On the domestic network, 43 routes will be operated on departure from Paris-Charles de Gaulle, Paris-Orly and Lyon Saint-Exupรฉry, most of which will offer day return flights.

In Europe, Air France will serve 67 destinations, i.e. its entire regular network for this time of year.

Capacity deployed on the long-haul network – mainly for essential travel and cargo – will continue to increase, particularly to destinations in the Caribbean and Indian Ocean, with additional frequencies being introduced to Fort-de-France and Pointe-ร -Pitre on departure from Paris-Charles de Gaulle, and to Saint-Denis de La Rรฉunion, on departure from Paris-Orly.

International borders are opening up slowly. This flight schedule is likely to change and remains subject to obtaining the required government authorization.

Flight schedule for the months of November and December 2020 to and from Paris-Charles de Gaulle (valid until January 3, 2021)

ย Metropolitan France Biarritz, Bordeaux, Brest, Clermont Ferrand, Lorient, Lyon, Marseille, Montpellier, Nantes, Nice, Pau, Rennes, Toulouse
ย French overseas departments & territories, Caribbean & Indian Ocean Antananarivo, Fort-de-France, Havana, Mahe, Mauritius, Papeete, Point-a- Pitre, Punta Cana, Santo Domingo
ย Europe Aberdeen, Amsterdam, Athens, Barcelona, Basel, Berlin, Bilbao, Billund, Birmingham, Bologna, Bucharest, Budapest, Copenhagen, Dublin, Dusseldorf, Edinburgh, Erevan, Faro, Florence, Frankfurt, Geneva, Gothenburg, Hamburg, Hanover, Istanbul, Kiev, Krakow, Lisbon, Ljubljana, London, Madrid, Malaga, Manchester, Milan, Moscow, Munich, Naples, Newcastle, Nuremberg, Oslo, Palma de Mallorca, Porto, Prague, Rome, Saint Petersburg, Seville, Sofia,ย  Stockholm, Stuttgart, Tbilisi, Tel Aviv, Turin, Valencia, Venice, Vienna, Warsaw, Zagreb, Zurich
ย Middle East Beirut, Dubai, Cairo
ย Africa Abidjan, Abuja, Accra, Algiers, Bamako, Bangui, Brazzaville, Casablanca, Capetown, Conakry, Cotonou, Dakar, Djibouti, Douala, Freetown, Johannesburg, Kinshasa, Lagos, Libreville, Lomรฉ, Luanda, Malabo, Marrakech, Monrovia, Nairobi, Niamey, Nโ€™Djamena, Nouakchott, Ouagadougou, Oran, Pointe-Noire, Rabat, Tunis, Yaoundรฉ
ย North America Atlanta, Boston, Cancun, Chicago, Detroit, Los Angeles, Mexico, Miami, Montreal, New York, San Francisco, Toronto, Washington
ย South America Bogota, Buenos Aires, Fortaleza, Lima, Panama City, Rio de Janeiro, Santiago, San Jose, Sao Paulo
ย Asia Bangalore, Bombay (Mumbai), Chennai, Delhi, Ho Chi Min City, Male, Osaka, Beijing, Seoul, Shanghai, Singapore, Tianjin, Tokyo

 

Flight schedule for the months of November and December 2020 to and from Paris-Orly (valid until January 3, 2021)

ย Metropolitan France
and Corsica
Ajaccio, Aurillac, Bastia, Brest, Brive, Calvi, Castres, Figari, Tarbes-Lourdes, Marseille, Montpellier, Nice, Pau, Perpignan, Toulon, Toulouse
ย French overseas ย ย departments & territories Caribbean & Indian Ocean Cayenne, Fort-de-France, Pointe-a-Pitre, Saint Denis de la Reunion

Flight schedule for the months of November and December 2020 to and from Lyon-Saint-Exupรฉry (valid until January 3, 2021)

ย Metropolitan France
and Europe
Biarritz, Bordeaux, Brest, Caen, Lille, Marseille, Nantes, Nice, Pau, Prague, Rennes, Rome, Strasbourg, Toulouse

The flight schedule operated under a Public Service Delegation contract between Paris and Aurillac, Brive, Castres and Lourdes and between Strasbourg and Amsterdam will be updated at a later date.

A fully flexible sales policy

Air France is adapting its commercial measures to enable travelers to book their next trip in complete confidence.ย  If customers wish to cancel their trip, their ticket can now be changed at no extra cost and without proof, on the date and to the destination of their choice*. If they prefer, they can request a refundable credit voucher. These measures, which provide optimal flexibility, apply to all trips until 31 March 2021.

If their flight is cancelled by the airline, customers can choose to postpone their trip at no extra cost, change their destination*, request a full ticket refund or receive a credit voucher, which is also refundable if not used.

Before travelling, Air France recommends its customers to check the entry and travel requirements for their destination and transit countries with the relevant authorities or on airfrance.traveldoc.aero, as these may have been modified following the COVID-19 epidemic.

*if the change of date or destination results in a change in price, only the fare difference will be applied.

Air France Protect, Air Franceโ€™s health commitment

Air France reminds customers that surgical masks must be worn on all its flights. Body temperature checks are carried out on departure of certain Air France flights to international destinations. Daily aircraft cleaning operations have been stepped up and a specific procedure for the disinfection of cabins with an approved virucidal product has been introduced.

Air France aircraft photo gallery:

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BEA Report: Accident to the Airbus A380-861 registered F-HPJE and operated by Air France on September 30, 2017 en route over Greenland

BEA has issued this incident report:

On Saturday, September 30, 2017, the Airbus A380-861 operated by Air France, was carrying out scheduled flight AF066 from Paris (France) to Los Angeles (USA). It took off at 09:50. At 13:49, while the crew were changing en-route flight level, they heard an explosion and observed asymmetric thrust from the right side of the aeroplane, immediately followed by severe vibrations. The โ€œENG 4 STALLโ€ and then the โ€œENG 4 FAILโ€ messages nearly simultaneously appeared on the ECAM. The crew diverted to Goose Bay airport (Canada) where they landed at 15:42 without any further incident.

A visual examination of the engine found that the fan, first rotating assembly at the front of the engine, along with the air inlet and fan case had separated in flight leading to slight damage to the surrounding structure of the aircraft.

The factors likely to have contributed to the accident include:

  • engine designerโ€™s/manufacturerโ€™s lack of knowledge of the cold dwell fatigue phenomenon in the titanium alloy, Ti-6-4;
  • absence of instructions from the certification bodies about taking into account macro-zones (i.e. colony of similarly oriented alpha grains) and the cold dwell fatigue phenomenon in the critical parts of an engine, when demonstrating conformity;
  • absence of non-destructive means to detect the presence of unusual macro?zones in titanium alloy parts;
  • an increase in the risk of having large macro-zones with increased intensity in large Ti-6-4 forgings due to bigger engines, and in particular, bigger fans.

After the accident, regular inspections of the fleet in service found that there were no cracks detected in the areas considered at risk on the fan hubs of the Engine Alliance engines equipping the A380. The certification bodies and engine manufacturers are currently considering how to better understand the cold dwell fatigue phenomenon and take it into account in the design of future engines.

Air France Airbus A380-861 F-HPJE (msn 052) MIA (Bruce Drum). Image: 105408.

Copyright Photo: Air France Airbus A380-861 F-HPJE (msn 052) MIA (Bruce Drum). Image: 105408.

 

WestJet enhances no-charge COVID-19 travel insurance offering with U.S. coverage

WestJet has made this announcement:

WestJet has announced guests traveling to, through or from the United States are now eligible for the airline’s enhanced $200,000 CAD COVID-19 travel insurance coverageย for air-only and vacation reservations.

The enhanced coverage will retroactively include all bookings made as of September 18, 2020 and will increase by $100,000 CAD to include up to a maximum of $200,000 CAD at no additional charge to eligible guests.

Any WestJet air-only reservation including WestJet Vacations bookings for travel to and from the U.S., Mexico, the Caribbean, Europe (including U.K.) and inbound to Canada will be eligible for the coverage for up to 21 days for travel into and including August 31, 2021 through new partner TuGoยฎ. For one-way travel reservations, coverage is available for up to seven days.

“Our research shows that a lack of COVID insurance is a considerable barrier to travel and our guests were seeking the inclusion of U.S. destinations to our travel insurance offering,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “Eligible guests travelling to and from the destinations we serve can now have an added layer of confidence knowing they are covered for up to $200,000 CAD against unforeseen medical costs related to COVID-19 when booking with WestJet.”

TuGo’s COVID-19ย  coverage for WestJet guests includes*:ย ย ย 

  • COVID-19 coverage for emergency medical related expenses for eligible guests with COVID-19 while outside of Canada (or for visitors travelling to Canada) for up to a maximum limit of $200,000 CAD per insured person if they have tested positive or have been diagnosed for COVID-19 while on a trip.
  • Trip interruption coverage if the Canadian Government’s travel advisory changes to “Avoid all travel” (level 4) while at any of the travel destinations.

Inclusions:

    • Medical and related expenses, such as medical treatment in hospital if a guest tests positive for and is diagnosed with COVID-19 during their trip.
    • Emergency transportation back to Canada or home country (including up to $5,000 for repatriation in case of death).
    • Quarantine meals and commercial accommodation expenses up to $150/day (or up to $300/day per family) to a maximum of 14 days.
    • Up to $500 combined for a one-way economy flight home, unexpected meals and commercial accommodation expenses.
    • Travel insurance is automatically included at time of purchase on WestJet flights or vacation packages on or after September 18, 2020, for travel between September 18, 2020 and August 31, 2021.
    • Certain exclusions, limitations and conditions apply. Learn more from the Certificate of Insurance.

WestJetย hasย builtย aย framework to ensure Canadians can continue to travel safely and responsibly.ย From the start of the COVID-19 pandemic, the airline invested quickly in hygiene and safety measures to mitigate the risk throughout the entire travel journey, investing millions of dollars’ worth of equipment, cleaning and additional measures to protect those who had to fly.ย The airline continues to invest, test and trial multiple additional safety measures to ensure safety above all.

*Exclusions apply. Not available for travel including cruises.

WestJet aircraft photo gallery:

Hawaiian Airlines to offer guests drive-through pre-travel COVID-19 tests

Hawaiian Airlines has made this announcement:

Hawaiian Airlines is making it easy for travelers to finally take a long-awaited Hawaiโ€˜i vacation with convenient drive-through COVID-19 tests in select U.S. mainland gateways that will allow guests to bypass the state of Hawaiโ€˜i quarantine and begin enjoying the islands from the moment they arrive.

Hawaiianโ€™s partnership with Worksite Labs will give guests exclusive access to drive-through PCR testing ($90 for results within 36 hours, or $150 for day-of-travel express service) from dedicated, conveniently located labs. Hawaiโ€˜iโ€™s hometown carrier expects to start offering the Droplet Digital PCR shallow nasal swab tests โ€“ a โ€œgold standardโ€ COVID-19 screening that meets state of Hawaiโ€˜i guidelines โ€“ around Oct. 15, when travelers who test negative within 72 hours of departure will be exempt from Hawaiโ€˜iโ€™s 14-day quarantine upon arrival.

Hawaiianโ€™s initial labs will be operational near Los Angeles (LAX) and San Francisco (SFO) international airports, with more testing locations coming soon at its other U.S. mainland gateways.

โ€œAs Hawaiโ€™iโ€™s leading airline, it is critical to ensure that access to testing does not impede travel to Hawaiโ€˜i, for visitors or our kamaโ€˜ฤina (residents),โ€ said Avi Mannis, senior vice president of marketing at Hawaiian Airlines. โ€œOur testing option will offer Los Angeles and Bay Area travelers superior value and we look forward to expanding the program and bringing additional choices to more of our gateway cities as we welcome guests back with our industry-leading Hawaiian hospitality, while keeping our community safe. Weโ€™re grateful to the state of Hawaiโ€˜i for its partnership in developing the pre-travel testing program.โ€

โ€œWorksite Labs is proud to offer Hawaiian this innovative solution as we work to combat the current pandemic and provide more testing options so travelers can understand their COVID-19 status and enjoy their trip to Hawaiโ€˜i while stimulating the local economy,โ€ said Gary Frazier, CEO of Worksite Labs.

Hawaiian Airlines is actively developing additional testing partnerships to support travelersโ€™ needs, with more to be announced soon. The state of Hawaiโ€˜i also continues to expand its list of partners for testing.

In addition to offering its guests convenient testing, Hawaiian has implemented a comprehensive health and safety program covering all aspects of their journey.

Starting at check-in, guests must complete a health acknowledgment formindicating they are free of COVID-19 symptoms and will wear an adequate face mask or covering at the airport and during the flight. Guests 2 years of age and older who are unable to wear a face mask or covering due to a medical condition or disability must undergo a health screening to board.

Hawaiianโ€™s โ€œKeeping you Safeโ€ enhanced cleaning includes frequent disinfecting of lobby areas, kiosks, and ticket counters, electrostatic aircraft cabin spraying, plexiglass barriers at staffed airport counters, and sanitizer wipe distribution to all guests. The carrier, which has been operating aย reduced scheduleย since March due to the pandemic and resulting travel restrictions, will continue to leaveย 70 percentย cabin capacity through October to allow for onboard distancing.

All travelers arriving in Hawaiโ€˜i or flying between the islands must now also complete the stateโ€™s online Safe Travels Hawaiโ€˜i form.

Emirates to resume flights to Johannesburg, Cape Town, Durban, Harare and Mauritius, boosting global network to 92 destinations

Emirates has announced it will resume flights to Johannesburg (October 1), Cape Town ( October 1), Durban (October 4) in South Africa; Harare in Zimbabwe (October 1); and Mauritius (October 3). The addition of the five points will expand the Emiratesโ€™ global network to 92 destinations, as the airline gradually resumes its operations while prioritising the safety of its customers, crew and the communities it serves around the world. Emiratesโ€™ African network will also now extend to 19 cities.

Customers flying in and out of Emiratesโ€™ three South African gateways can safely connect to Dubai and to an array of onwards connections to Europe, the Far East, Middle East, West Asia and Australasia.ย Flight schedules for Emiratesโ€™ South African destinations will be available on emirates.com later this week.

Emirates will operate to Harare with two weekly flights linked to its Lusaka service. The linked services will connect Zambia and Zimbabwe to key destinations across Europe, the Far East, the Americas, Australasia and West Asia with one convenient stop in Dubai.

Flights from Dubai to Mauritius will initially operate once a week on Saturdays, supporting the Mauritian governmentโ€™s repatriation efforts to bring its citizens home, and enabling the recovery of the countryโ€™s tourism industry by safely connecting leisure travellers from Europe, the Far East and the Middle East to the popular Indian Ocean island destination.

Emirates aircraft photo gallery:

Avianca to restart international operations from Colombia

Avianca will gradually resume its international operations from Colombia on September 28, 2020 and will increase flights to different destinations, after the respective authorizations.

Initially, the company will operate to 16 international destinations from Bogota and Medellin:

  • September 28: Flights from Medellin to Miami and New York.
  • October 1: Operations from Bogota to Guayaquil, Quito, Mexico City, Sao Paulo, Miami and New York.
  • October 15: Flights to Cancun, Guatemala City, La Paz, Punta Cana, Rio de Janeiro, Santa Cruz de la Sierra, Santiago de Chile, San Salvador, Santo Domingo and Washington

The initial fleet for the international operation will be 34 aircraft, including Airbus A319s, Airbus A320s and Boeing 787 Dreamliners. During these months, the entire fleet underwent preventive maintenance checks to protect its general condition and ensure its availability.

During this time, Avianca implemented biosecurity protocols with the highest standards to give its travelers the confidence to fly again. These protocols were successfully tested on more than 400 special flights carrying more than 45,500 people seeking to return home. In addition, the company reached new destinations from Bogota such as Rome, Paris, Shanghai, Zurich and Brussels.

Avianca aircraft photo gallery:

 

Ethiopian Airlines to resume flights to Victoria Falls

Ethiopian Airlines has announced the resumption of its flight services to Victoria Falls, Africanโ€™s most spectacular natural sites effective October 6, 2020.

Facemasks will be mandatory for travel and are requested to satisfy destination entry requirements such as PCR COVID-19 Clearance certificate issued by the recognized facility within 48 hours from the date of departure, in line with WHO guidelines.

Ethiopian Airlines aircraft photo gallery:

United Airlines becomes first U.S. carrier to make COVID-19 tests available to customers

United Airlines today became the first U.S. airline to launch a COVID-19 pilot testing program for travelers that could make it easier for them to manage quarantine requirements and entry conditions of popular destinations around the world. Starting on October 15, customers traveling on United from San Francisco International Airport (SFO) to Hawaii will have the option to take a rapid test at the airport or a self-collected, mail-in test ahead of their trip.

The rapid Abbott ID NOW COVID-19 testย โ€“ administered by GoHealth Urgent Careย and their partner Dignity Health โ€“ provides results in approximately 15 minutes and will be available to United customers on the same day as their flight departing from SFO. The mail-in test option will be administered by Colorย and it is recommended that customers initiate testing at least 10 days prior to their trip and provide their sample within 72 hours of their trip.

 

The airline worked closely with Hawaii officials to ensure that any United customer โ€“ both visitors and Hawaiian residents returning home โ€“ who tests negative on either test would not be subjected to the state’s current 14-day quarantine requirement. United currently offers more flights to Hawaii than any other major network carrier including daily service between San Francisco and Honolulu (HNL), Maui(OGG) and Kona (KOA). The carrier plans to increase service to Hawaii on October 15, including the resumption of service between San Francisco and Lihue (LIH) and additional flights between San Francisco and Maui and Kona.

“Our new COVID testing program is another way we are helping customers meet their destinations’ entry requirements, safely and conveniently,” said Toby Enqvist, Chief Customer Officer at United. “We’ll look to quickly expand customer testing to other destinations and U.S. airports later this year to complement our state-of-the-art cleaning and safety measures that include a mandatory mask policy, antimicrobial and electrostatic spraying and our hospital-grade HEPA air filtration systems.”

GoHealth Urgent Care Rapid Test

United first partnered with GoHealth Urgent Care in July to test its international flight crews at SFO. United now plans to expand that testing infrastructure to include customers who wish to be tested for COVID-19 pre-flight. Customers can schedule their visits online in advance for the on-site testing facility that is located at the international terminal and will receive their results in approximately 15 minutes. GoHealth Urgent Care’s dedicated COVID-19 testing area will be available from 9 a.m. to 6 p.m. PT daily.

“We are excited about expanding our partnership with United and continuing to support their proactive safety measures,” said Todd Latz, CEO of GoHealth Urgent Care. “Our on-site, real-time testing for passengers is yet another example of GoHealth’s nationwide efforts to fight the spread of COVID-19 and ensure a safer return to normal activities and business operations.”

Color Physician-Ordered Self-Collection Test

United is working with Color to offer self-collected, mail-in tests for customers traveling to Hawaii. United will email customers traveling from San Francisco to Hawaii an invitation to purchase their physician-ordered Color self-collection kit at least 10 days ahead of their departure, collect their own samples at home 72 hours prior to their departure and return their test via overnight mail or to a drop box at SFO.

Color then processes those tests at their local, CLIA-certified COVID-19 testing laboratory and returns results via text and/or email within 24-48 hours. Color’s self-collection kit includes a plastic collection tube, a non-invasive nasal swab and instructions on how to properly collect a specimen.

“Convenient, widespread COVID-19 testing with fast and reliable results is critical to a return to normalcy and to accelerate the economic recovery,” said Caroline Savello, Chief Commercial Officer at Color. “We are proud to partner with United to support the safe and responsible return of travelers to the skies.”