Tag Archives: Island Air

Island Air to end all service to Kauai (Lihue)

Island Air (Honolulu) on June 1 will discontinue service to Kauai (LIH) and slightly adjust service between Honolulu and Maui (OGG) from eight round-trip flights a day to seven round-trips (Monday-Friday) and ten round-trip flights on weekends.

In addition, two of the Honolulu-Maui flights will continue on to Lanai (LNY) after picking up additional passengers in Maui, replacing five nonstop round-trips per day from Honolulu.

Copyright Photo: Ivan K. Nishimura/AirlinersGallery.com. Ex-American Eagle/Executive Airlines ATR 72-210 N342AT (msn 345) prepares for its next flight at the Honolulu base.

Island Air aircraft slide show: AG Airline Slide Show

AG No Registering

Island Air prematurely pays a $4,000 Christmas bonus to its pilots, now wants it back

Island Air (Honolulu), owned by billionaire Larry Ellison, wants its pilots to pay back a prematurely-paid $4,000 Christmas bonus according to the Star Advertiser. The payment was sent prematurely last month “due to an internal administrative error”. Oops!

Read the full story: CLICK HERE

Copyright Photo: Ivan K. Nishimura/Blue Wave Group/AirlinersGallery.com. ATR 72-210 N342AT (msn 345) waits for the next flight departure at the Honolulu gate.

Island Air aircraft slide show:

Island Air to suspend all operations tomorrow due to two approaching hurricanes

Hawaii Hurricanes map

Island Air logo

Island Air (Honolulu) and all airlines serving Hawaii are facing the possibility that two approaching hurricanes (Hurricanes Iselle and Julio) could make landfall somewhere in the island chain tonight and tomorrow. The Big Island of Hawaii is under a hurricane warning. The rest of the island chain is under a tropical storm warning. The airline has issued this statement:

Thursday, August 7 afternoon flights serving Maui and Lanai have been cancelled. Flights servicing Kauaʻi on Thursday, August 7 will operate on a normal schedule.

All airline operations have been suspended on Friday, August 8.

The following are the final four Maui and Lana‘i 8/7 flights:
HNL – OGG: Flight 410 departing HNL 11:50 a.m.
OGG – HNL: Flight 411 departing OGG 1:02 p.m.
HNL – LNY: Flight 304 departing HNL 9:50 a.m.
LNY – HNL: Flight 303 departing LNY 10:50 a.m.

Normal flight schedule to resume Saturday, August 9, 2014.

Island Air advises its guests that the Hawaiian Islands may be subject to significant tropical storm conditions beginning Thursday evening, August 7 and extending through Monday evening, August 11. To check on time status please visit our Flight Status page.

Island Air will waive reservation change fees and differences in fares for guests who need to change their travel plans. The Reservations department will maintain extended hours of 6am – 10pm Thursday and Friday, returning to 7am to 6pm on Saturday. Guests who are ticketed for travel on Island Air from August 7, 2014 through August 12, 2014 will be permitted to change their flight without charge by contacting reservations at 1-800-652-6541. Changes must be made prior to the departure of originally scheduled flights.

Hawaiian Airlines is also waiving any fees for passengers to make changes.

Hawaiian logo

Hawaiian Airlines has issued this statement:

Hurricane & Tropical Storm Update:

Due to the storm systems that are currently approaching the Hawaiian Islands, our Reservations Department is receiving an extremely high volume of calls – because of this, you may experience longer than normal wait times. We sincerely apologize for this inconvenience and thank you for your patience as we work to reduce the call queues.

Customers are advised to check HawaiianAirlines.com for the latest updates on scheduled flights.

Effective immediately, Hawaiian Airlines will waive reservation change fees and differences in fares for customers who need to change their travel plans because of Hurricane Iselle and Hurricane Julio.

Customers holding tickets for travel on Hawaiian Airlines flights on August 7 or August 8, 2014 will be permitted to change their reservation without charge provided that:

Ticket was issued on/before August 4, 2014

Affected flight(s) is/are scheduled for travel on August 7-8, 2014

Change must be made prior to departure time of originally scheduled flight and ticketed on/before August 12, 2014

Change may be made to new flights that begin on/before August 12, 2014

If you would like to change your reservation, you can do so by calling our Reservations Department at 1-800-367-5320 or you can also do it online at HawaiianAirlines.com by using our Change Flight option. Please note that if you change your reservation online, you will be required to pay the applicable change fee and fare difference, but may request a refund of the change fee and fare difference paid, provided that your change falls within the guidelines below. Upon approval, we will process your refund within 7 days to the form of payment used. Please submit your request for reimbursement via our Consumer Affairs Office.

Keep in mind that applicable difference in fare(s) will be waived provided that change is made to same class of service (i.e. Coach to Coach or First Class to First Class) and there is no change to origin and destination. Reroutes are permitted with waiver of change fee and will be subject to applicable fare difference. Extra Comfort or preferred seat charges may be refunded if the same seat is not available on the new flight or if flight is cancelled.

Normal refund rules will apply. There will be no waiver of any applicable cancellation fees for refundable tickets and no refunds permitted on non-refundable tickets related to this event.

All the best to our friends in Hawaii!

Map: NOAA.

Island Air and American commence interline e-ticket sales

Island Air (Honolulu) and American Airlines (Dallas/Fort Worth) are commencing interline e-ticket sales and airport through check-in for customers of both carriers. The new agreement allows both airlines to sell each other’s seats and place all flight segments on a single ticket. The agreement provides customers access to a larger route system to enhance their travel options.

At the airport, this relationship means boarding passes can be issued by either Island Air or American all the way through to the guests’ final destination without having to re-check in with the next carrier. The interline relationship relieves passengers holding a through, interline ticket of transferring baggage at the connecting airport.

“We continue to improve Island Air, and with this interline agreement with American Airlines, we will expand our customer base and offer even more value,” said Island Air CEO Paul Casey.

Island Air interline e-ticketing with American became available in all major computer reservations systems on June 27, 2014.

Copyright Photo: Ivan K. Nishimura/Blue Wave Group/AirlinersGallery.com. Former American Eagle-Executive Airlines ATR 72-210 N342AT (msn 345) sports the new 2014 livery at the Honolulu base.

Island Air:

Island Air will again operate the Bombardier Q400, orders two

Island Air DHC-8-400 (14)(Flt)(Bombardier)(LRW)

Hawaii Island Air, Inc. (Island Air) (Honolulu) has placed a firm order for two Bombardier DHC-8-402 (Q400) NextGen turboprop airliners and has also taken options for four additional Q400 NextGen aircraft. The aircraft will be delivered with a dual-class, 71-seat configuration. Island Air is Hawaii’s leading regional airline and second oldest carrier.

Island Air previously operated the type briefly in the past.

Image: Bombardier.

Island Air: AG Slide Show

Island Air to drop Molokai, Ohana by Hawaiian steps in

Island Air (Honolulu) will discontinue all passenger service to the island of Molokai and redeploy the ATR 72 to another route starting on April 1 per the Star Advertiser.

The decision was probably influenced by the plans of Ohana by Hawaiian to serve the route starting on March 11 from Honolulu.

Island Air now only serves three routes from Honolulu.

Copyright Photo: Ivan K. Nishimura/Blue Wave Group. Freshly repainted ATR 72-210 N342AT (msn 345) displays the new 2014 livery at the Honolulu base.

Island Air: AG Slide Show

Route Map:

Island Air 1.2014 Route Map

Island Air introduces a new “pineapple” color scheme

Island Air (Hawaii) (Honolulu) has introduced a new colorful livery. The first aircraft to wear the new livery is this former American Eagle-Executive Airlines ATR 72-210 registered as N342AT (msn 345). The turboprop is named “Lana’i”. This new look replaces the short-lived 2012 “Lei” color scheme. N342AT was painted this month on the mainland.

Oracle Corporation’s CEO Larry Ellison acquired most of the island of Lanai from David H. Murdock. On February 26, 2013, Island Air announced the sale of the airline to Ellison. Ellison appointed Paul Casey, former CEO of Hawaiian Airlines and President of the Hawaii Visitors and Convention Bureau as the company’s new President and CEO. Casey has trimmed routes and settled on the ATR 72 to serve its routes in Hawaii.

The island airline issued this statement:

Island Air has introduced its new logo. The new symbol for the airline is the native ‘i‘iwi bird, which was prized by the Hawaiian ali‘i.

 

“The new logo is part of our company’s restructuring to align ourselves with an improved and enhanced level of service,” said Island Air CEO Paul Casey. “It symbolizes a revitalized company with deep roots in Hawaiʻi and a strong commitment to the community and our customers.”

 

Signage with the new logo has already been installed at airport ticket counters in Honolulu, Līhuʻe, Kahului, Lāna‘i and Moloka‘i. The new logo will be phased in over the next several months, and also be reflected in Island Air’s digital and print communications, collateral, vehicles, and on the airline’s ATR 72 64-seater aircraft.

 

The ‘i‘iwi bird is a species of the Hawaiian honeycreeper found on the islands of Hawai‘i, O‘ahu, Maui and Kaua‘i. It holds a special place in Hawaiian culture. One of Hawaiʻi’s most beautiful birds, the ʻiʻiwi was prized by Hawaiians for its striking vermillion feathers, which were used to make feather capes, helmets and other symbols of Hawaiian royalty.

 

Island Air also announced its support of The Nature Conservancy, by joining the Hawaiʻi Nature Conservancy’s Corporate Council, for the Environment, as a Corporate Conservator. Island Air’s donation will be used as part of The Nature Conservancy’s efforts to protect and preserve the native habitat of the i’iwi, a threatened indigenous Hawaiʻi species, found in Nature Conservancy preserves on Maui, Kauaʻi and Hawaiʻi Island.

 

“The Nature Conservancy is devoted to protecting Hawaii’s native forest habitat for all native species of animals and plants including the ‘i‘iwi,” said Suzanne Case, The Nature Conservancy’s Hawaiʻi executive director.  “Not only are these forest areas critical to the survival of Hawaiʻi’s globally unique creatures, they are also the source of all the fresh water for our islands.  We are thrilled and grateful to welcome Island Air into the Conservancy’s distinguished roster of sponsors from the business community.”

 

The new logo was designed by Wall-to-Wall Studios in Honolulu.

Copyright Photo: Ivan K. Nishimura/Blue Wave Group. N342AT shines on the ramp at the Honolulu International Airport after its long ferry flight from the mainland.

Island Air (Hawaii): AG Slide Show

Island Air logo

Current Route Map: Island Air has scaled back its operations since the Larry Ellison takeover.

Island Air 1.2014 Route Map